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Financial Services United Kingdom January 2026

  • ~440k

    Questions answered
    over 12 months

  • ~95

    Organizations

These insights represent ~440k questions answered from ~95 organizations, collected between January 2025 and December 2025.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Financial Services

Reported gender breakdown

  • Male

    60%

  • Female

    40%

  • Non-Binary

    0.13%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

66% of Financial Services United Kingdom employees are engaged

This is in the bottom 46% compared with the overall average.


The median eNPS score for organizations in this benchmark is 5 and is in the bottom 21% compared with the overall average.

How does Financial Services United Kingdom compare?

On the lower side, people in Financial Services United Kingdom had much lower favorable scores than average in Equity, Feedback & Recognition, and Company Performance.

People working in Financial Services United Kingdom are more engaged than Nonprofit Organization Management United Kingdom, Creative & Media Central Europe, Manufacturing Japan, and Computer Software Benelux. People working in Financial Services United Kingdom are less engaged than Food Production APAC, United States (500-1000), Computer Software (200-500), and Consulting & Staffing (1000-5000).

The highest scoring question for Financial Services United Kingdom had 89% of people agreeing that they know how their work contributes to the goals of %[Company]% (-1% compared to overall) while they were generally most positive about Management.


People in Financial Services United Kingdom were generally least favourable about Equity, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 27% of people disagreeing (+3% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Financial Services United Kingdom organizations.

1

I am happy with my current role relative to what was described to me

Alignment & Involvement
2

Day-to-day decisions here demonstrate that quality and improvement are top priorities

Service & Quality Focus
3

%[Company]% really allows us to make a positive difference

Social Connection

How long do people stay?

In the short term, 24% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+4% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+2% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    2%

  • 3 months to 6 months

    3%

  • 6 months to less than 1 year

    8%

  • 1 to less than 2 years

    17%

  • 2 to less than 4 years

    30%

  • 4 to less than 6 years

    14%

  • 6 to less than 10 years

    15%

  • Greater than 10 years

    12%

Invest in your people and create impact