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Financial Services APAC July 2025

  • ~1.5m

    Questions answered
    over 12 months

  • ~150

    Organizations

These insights represent ~1.5m questions answered from ~150 organizations, collected between July 2024 and June 2025.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Financial Services

Reported gender breakdown

  • Female

    52%

  • Male

    48%

  • Non-Binary

    0.3%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

72% of Financial Services APAC employees are engaged

This is in the top 38% compared with the overall average.


The median eNPS score for organizations in this benchmark is 19 and is in the top 30% compared with the overall average.

How does Financial Services APAC compare?

People in Financial Services APAC were much more positive than average regarding Action, Feedback & Recognition, and Decision Making.


On the lower side, people in Financial Services APAC had much lower favorable scores than average in Equity.

People working in Financial Services APAC are more engaged than Nonprofit Organization Management Europe, Hungary, Germany (200-500), and Turkey 1000+. People working in Financial Services APAC are less engaged than Construction North America, Indonesia 1000+, Construction United States, and Financial Services Asia.

The highest scoring question for Financial Services APAC had 90% of people agreeing that they know how their work contributes to the goals of %[Company]% (+1% compared to overall) while they were generally most positive about Growth.


People in Financial Services APAC were generally least favourable about Equity, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 19% of people disagreeing (-4% below average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Financial Services APAC organizations.

1

I have confidence in the leaders at %[Company]%

Leadership
2

%[Company]% is in a position to really succeed over the next three years

Company Performance
3

I am happy with my current role relative to what was described to me

Alignment & Involvement

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    2%

  • 3 months to 6 months

    4%

  • 6 months to less than 1 year

    9%

  • 1 to less than 2 years

    18%

  • 2 to less than 4 years

    29%

  • 4 to less than 6 years

    10%

  • 6 to less than 10 years

    14%

  • Greater than 10 years

    14%

Invest in your people and create impact