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Finance 2021

The finance benchmark represents a broad range of finance and investment focused companies. They range from more traditional finance companies (often those focused on modernizing) as well as more disruptive finance companies that might be described as 'FinTech'.

  • ~11m

    Questions answered
    in last 12 months

  • /
  • ~350

    Organizations

These insights represent ~11m questions answered from ~350 organizations, ranging in size from 20 to 24,400 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Financial Services

    49%

  • Real Estate

    15%

  • Insurance

    11%

  • Investment Management

    8%

  • Banking

    5%

  • Venture Capital & Private Equity

    5%

  • Investment Banking

    4%

Region breakdown

  • North America

    52%

  • Europe

    19%

  • Oceania

    15%

  • Asia

    9%

  • MEA

    4%

  • South America

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

75% of Finance employees are engaged

This is in the top 23% compared with other industries.


The average eNPS score for organizations in this benchmark is 27 and is in the top 36% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

70%

3% above global average

I rarely think about looking for a job at another company

61%

2% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

72%

1% above global average

I would recommend [Company] as a great place to work

85%

1% above global average

I am proud to work for [Company]

87%

Same as global average

The highest scoring question for Finance had 94% of people agreeing that they understand how their work contributes to [company]'s mission (+1% compared to overall) while they were generally most positive about Contribution to Broader Purpose.


People in Finance were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 16% of people disagreeing (+0% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Finance organizations.

1

[Company] is a great company for me to make a contribution to my development

77% favorable


The factor this relates most closely to is Learning & Development

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Finance organizations.

1

[Company] is a great company for me to make a contribution to my development

77% favorable

Learning & Development
2

Day-to-day decisions here demonstrate that quality and improvement are top priorities

70% favorable

Service & Quality Focus
3

The leaders at [Company] demonstrate that people are important to the company's success

78% favorable

Leadership
4

I believe there are good career opportunities for me at [Company]

65% favorable

Learning & Development
5

I generally feel positive towards work at [Company]

85% favorable

Overall Wellbeing

How long do people stay?

In the short term, 16% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I usually feel very positive towards work at [Company]

85% favorable

Overall Wellbeing
2

I generally feel positive towards work at [Company]

85% favorable

Overall Wellbeing
3

My workload right now feels reasonable for my role

66% favorable

Work pressure
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.9 stars (+0.1)

Culture and Values

3.8 stars (-0.1)

Work Life Balance

3.9 stars (+0.1)

Compensation and Benefits

3.7 stars (+0.1)

Career Opportunities

3.6 stars (+0.1)

Recommend to Friend

73.0% (+2)

CEO Approval

88.0% (+4)

How does Finance compare?

Organizations in Finance tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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