2025 Environmental, Social, and Governance Report

Letter from our Chief People Officer

If we’re lucky, we have 4,000 weeks on this earth, and we spend a significant portion of our time at work. That reality has always anchored my belief that how we show up as a company matters far beyond our quarterly results or product roadmap. It shapes the lived experience of nearly 1,000 Campers (what we call our employees), influences the workplace cultures of the 6,500+ organizations we serve, and ultimately impacts millions of people around the world.

This is our 2025 Environmental, Social & Governance Report, and it represents more than just compliance or corporate storytelling. It's accountability in action: a transparent look at where we've made progress, where we've fallen short, and what we're committing to next.

This year, our team achieved 100% renewable energy usage across our operations and made a meaningful step toward our commitment to remove 100% of our historical direct emissions from the atmosphere. But sustainability isn't just about carbon accounting; it's about ensuring this planet can sustain the better world of work we're building today.

At the same time, we've continued to invest in equity & inclusion. We saw improvements in the experience of Black Campers and Campers with disabilities this year, driven by listening sessions, targeted interventions, and a willingness to confront uncomfortable truths in our data. This work is foundational to how we operate and who we're becoming.

As AI reshapes our industry and the workplace more broadly, we recognize that AI should help make leaders make better decisions, not make decisions for them. Human judgment, context, and care can't be automated, and we've embedded that principle into how we govern AI development, ensuring responsibility and transparency remain central.

I won't pretend we have it all figured out. Some goals took longer than we'd hoped. Others revealed new complexities we hadn't anticipated. But I can say with certainty that every person on our team is committed to doing the work – and achieving results that matter.

I invite you to read through this report with a critical eye. Challenge us. Share your perspective. And if you see something that resonates or inspires an idea for your own organization, take it and run with it. Building a better world of work isn't a competitive advantage we keep to ourselves; it's a collective ambition that only succeeds when we share what we learn.

Thank you for being part of this journey with us,
Justin Angsuwat, Chief People & Customer Engagement Officer of Culture Amp

Reducing our environmental impact

A better world of work can only exist in a healthier world, so our environmental commitment goes beyond compliance. We take meaningful action to reduce our impact and contribute to a sustainable future. Our approach to environmental sustainability is grounded in science, guided by our values, and focused on creating real, measurable change. We believe businesses have a responsibility to lead on climate action, and we're committed to doing our part.

2025 Goals and Progress

Our Net Zero Plan

We aim to take a progressive approach to sustainability, including our journey to net zero by 2040. Our Net Zero Plan rests on five interconnected pillars:

• Measure: Track our emissions comprehensively using best-practice accounting
• Reduce: Cut emissions across our operations, prioritizing the highest-impact areas
• Advocate: Use our voice and platform to accelerate climate action
• Support: Help our people and communities facing climate impacts
• Remove: Invest in carbon removal to address unavoidable emissions

To support these goals, we achieved accreditation through the UN-backed Science Based Targets Initiative (SBTi), ensuring our targets align with limiting global warming to 1.5°C by 2050. Our targets include:

• 42% reduction in absolute Scope 1 and 2 emissions
• 52% reduction in Scope 3 commuting emissions per employee
• 75% of suppliers by spend for purchased goods and services to set science-based targets

100% Renewable Energy

In 2025, we reached a major milestone: 100% renewable energy usage. We accomplished this through a combination of direct renewable energy procurement where available and strategic partnerships. We renegotiated electricity agreements to maximize renewable energy usage and entered a partnership to generate renewable energy certificates.

More Sustainable Travel

Travel emissions remain one of our biggest challenges as a globally distributed company serving customers worldwide. In 2025, we implemented several initiatives to address this:

• Travel system upgrade: Implemented a new travel management platform, providing better visibility into travel patterns and enabling more sustainable choices
• Updated travel policy: Revised guidelines to encourage sustainable transport options
• Data-driven decisions: Enhanced tracking and reporting opportunities to identify high-impact reduction opportunities

For the first time since we began measuring our footprint, our flight emissions decreased as we adopted a more thoughtful approach to business travel. We'll continue exploring ways to support Campers in choosing more sustainable travel options while maintaining the in-person connections that strengthen our global team.

Supporting our people

Climate change isn't a distant threat – it's affecting our people right now. From extreme weather events to climate anxiety, we recognize our responsibility to support Campers as they navigate these challenges.

• Camp Climate Crisis: Our employee resource group for sustainability champions plays a vital role in keeping climate action front and center. In 2025, they held educational sessions, organized community discussions, and provided peer support.
• Emergency Support Policy: Our Emergency Support Policy provides leave and financial assistance to employees facing climate-related disasters. This year, we provided support for Campers affected by hurricanes, wildfires, and floods.
• Mental health resources: Through a partner, we offer specialized therapy and resources for climate anxiety.

Customer-facing sustainability tools

Our products include an optional sustainability template developed by our People Science team that helps customers understand and measure employee sentiment toward their company's climate commitments. By extending our impact beyond our own walls, we help other organizations build cultures that support climate action.

Emissions & Removals

2026 Goals

In the next year, we plan to:

• Implement comprehensive governance for our climate-related risks
• Pay down a portion of our historical emissions debt
• Improve the data quality underlying our emissions audit

Minding our social responsibilities

Continuing our commitment to equity & inclusion

Equity & inclusion aren't just initiatives to us – they're the foundation of how we build. We take a data-driven, transparent, and focused approach to creating a workplace where every Camper can thrive. We measure what matters, hold ourselves accountable, and invest in the systems and support structures that enable genuine equity.

Representation

Foundational investments

Conducting comprehensive equity audits

One of our most significant investments in equity is the comprehensive audits we conduct every talent cycle. Twice per year, we examine our performance, promotion, and pay processes for equity across gender, race and ethnicity, disability, LGBTQ+ identity, caregiver status, and native English speaker status. Where data allows, we also assess intersectional identities.

What makes these audits powerful is their integration into our processes. We conduct our analyses early in the performance cycle, allowing leaders to address potential structural issues before they impact anyone's career. Before finalizing performance decisions, we run secondary audits to confirm our processes are free of detectable structural bias. This proactive approach means we can intervene when patterns emerge, rather than simply documenting problems after they've affected people's lives.

Providing flexible support structures

People thrive when they have the support they need, tailored to their unique circumstances. Our flexible support structures include:

• Emergency support: Financial assistance, leave, and relocation support for Campers experiencing crises
• Mental health services: Employee assistance program and multiple sessions with licensed therapists as standard benefits
• Accommodations process: Available to candidates and Campers who need specific support to reach their full potential
• Family support: Progressive parental leave and IVF benefits where legally applicable
• Bereavement policy: Dedicated support during times of loss
• Domestic and family violence support: Specialized assistance for Campers facing these challenges

Program spotlights

Biannual CPO listening sessions

Twice a year, our Chief People Officer hosts listening sessions with Campers from different communities to hear directly about their experiences, challenges, and ideas. The insights from these sessions shape our priorities and inform our equity strategies.

Employee resource groups

Our six employee resource groups provide community, advocacy, and support. What makes our ERGs unique is that we pay their leaders, recognizing that this work involves additional responsibilities and has real value.

Neurodivergent coaching access

We engage coaches specializing in working with neurodivergent employees to help Campers troubleshoot issues. Any Camper can access these coaches at any time throughout the year – no questions asked, no justification required.

2026 Goals

This year, we're focusing on deepening and expanding our work. We plan to:

• Address the gap in psychological safety for Black Campers
• Provide customized support for senior leaders to address practice-specific challenges
• Ensure every people leader has access to resources to build inclusive leadership competency

Making a better world of work more attainable

Philosophy & approach

The Culture Amp Foundation's mission is to make a better world of work more attainable. Our 360 strategy recognizes that different organizations need different types of support.

We support grantees with:

• Monetary grants: Unrestricted funding ranging from $10,000 to $25,000
• Product grants and discounts: Up to 100% off our platform
• Direct Camper support: Skills-based volunteering
• Impact partnerships: Collaborative relationships that amplify impact

Our approach to grantmaking is rooted in trust. All monetary grants are unrestricted because we believe that the people closest to the work are best positioned to determine how resources are used. This flexibility enables organizations to sustain themselves, grow, and chart their own course in ways that truly serve their beneficiaries.

Grant & Discount Programs

The Culture Amp for Good program extends our impact by offering discounts and grants to organizations making a positive impact worldwide. This program provides access to our software for organizations that may not otherwise be able to afford it, addressing systemic barriers faced by organizations supporting marginalized communities.

We offer three tiers of discounts:

• Kevin Wiggins Racial Justice Grant: Free software (up to $25,000) for organizations advancing racial justice
• B Corporation Discount: 10% discount for businesses that hold B Corp status
• Non-profit discount: 35% discount for nonprofit organizations

In 2025, Culture Amp for Good delivered $10,000,000 in discount and grant value, 66% above our goal for the year, and representing 20% year-over-year growth in our impact.

2026 Goals

Looking ahead, we're focused on:

• Expanding skills-based volunteering with Foundation grantees to deepen our impact
• Achieving $8 million in Culture Amp for Good discounts
• Driving 10% year-over-year growth of the Culture Amp for Good program

Ensuring good governance

Strong governance isn't about checking boxes – it's about building trust. We're committed to upholding the highest standards of corporate governance because we believe it's core to achieving our mission. Our approach is characterized by:

• Ethical conduct: Adhering to the highest ethical standards in our operations and decision-making
• Transparency: Transparent communication with stakeholders
• Accountability: Taking responsibility for our actions and their consequences
• Stakeholder engagement: Actively engaging with employees, investors, customers, and suppliers
• Risk management: Processes to identity, asses and manage risks, with our risk management framework continuing to evolve as the business grows
• Compliance: Commitment to identifying and complying with applicable laws and regulations, and to maintaining governance. risk and compliance processes that support compliance across the jurisdictions in which we operate.

Responsible AI governance

Artificial intelligence is transforming how we work, and that transformation comes with significant responsibilities. We're committed to developing and using AI in ways that are ethical, transparent, and beneficial.

Five core principles

Our Responsible AI framework is guided by five principles:

• Regulatory, contractual, and legal compliance: AI development and deployment are designed to align with applicable laws, regulations, and our legal and contractual responsibilities, supported by ongoing monitoring and review
• Security and privacy: AI initiatives are designed to uphold our existing standards for data security and support compliance withl applicable privacy obligations
• Transparency and explainability: AI deployments are clearly labeled, documented, and supported by appropriate governance and change management processes
• Fairness and bias mitigation: AI systems are developed and used fairly, with ongoing efforts to identify and mitigate biases
• Sustainability: AI systems are developed and deployed with consideration for environmental impact

In 2025, we were proud to achieve the ISO 42001 standard, attesting to the safety and responsibility of our AI management systems.

Data security & privacy

Protecting personal information isn't just a legal requirement – it's fundamental to our business. Our customers trust us with sensitive employee data, and we take that responsibility seriously.

Our commitment

Our data security and privacy governance is built on:

• Data protection: Commitment to protecting the personal information of customers, employees, and stakeholders
• Transparency: Clear communication about data collection, use, and sharing practices
• Accountability: Taking responsibility for protecting personal information and addressing breaches
• Compliance: Governance framework designed to support compliance with applicable privacy and data protection laws, including GDPR and the Australian Privacy Principles

In order to keep these commitments, we ensure we have:

• Comprehensive policies: Data protection, information security, and acceptable use policies
• Risk management: Regular cybersecurity risk assessments and executive-level reporting
• Technical safeguards: Encryption, access controls, and other appropriate measures
• Security-aware culture: Regular employee training on data security and privacy best practices
• Monitoring and detection: Cybersecurity monitoring and detection tools designed to alert on security anomalies
• Incident response: Operational playbooks and monthly security incident simulation testing

2025 Security Performance

• Maintained security certifications, including ISO 27001 and SOC 2, and attained ISO 42001
• Delivered monthly executive-level security dashboards covering cyber risks to operational security performance
• Conducted comprehensive third-party security risk assessments and security architecture reviews

Modern slavery

Everyone deserves access to fairly compensated, equitable, and safe work. As a SaaS company, our supply chain risk profile is lower than businesses in many other sectors. Our initial assessments revealed no material risks within our supply chain.

Our strategy to manage these risks includes:

• Establishing modern slavery risk governance with key stakeholders from Finance, Risk, Security, and Legal teams
• Updating our Code of Conduct to incorporate modern slavery standards
• Seeking to include contractual provisions addressing modern slavery obligations, and preferring suppliers with adequate contractual commitments
• Maintaining a confidential whistleblower hotline for reporting concerns

Our modern slavery statements are available on the Australian Government's Modern Slavery Register as well as our external facing website, reflecting our commitment to transparency.

Conclusion

As we look back on 2025, we're reminded that building a better world of work is an ongoing journey. The challenges we faced this year – from navigating complex global issues to advancing responsible AI – have deepened our understanding of what this mission truly requires.

We've learned that accountability means more than meeting targets. It means being honest about where we've fallen short, transparent about our challenges, and committed to continuous improvement. It means listening to our Campers, our customers, and our community, and letting their insights shape our path forward.

We hope that by sharing our efforts and successes transparently, we can inspire others to take action in their own organizations. Collective progress requires collective effort, and together, we have both the opportunity and the responsibility to lead the way.