Utilities APAC January 2026
~0.9m
Questions answered
over 12 months- /
~45
Organizations
These insights represent ~0.9m questions answered from ~45 organizations, collected between January 2025 and December 2025.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Utilities
Reported gender breakdown
Male
69%
Female
31%
Non-Binary
0.16%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
68% of Utilities APAC employees are engaged
This is in the bottom 42% compared with the overall average.
The median eNPS score for organizations in this benchmark is 12 and is in the bottom 41% compared with the overall average.
How does Utilities APAC compare?
On the lower side, people in Utilities APAC had much lower favorable scores than average in Feedback & Recognition, Collaboration & Communication, and Company Performance.
People working in Utilities APAC are more engaged than Nonprofit Organization Management United Kingdom, Creative & Media Central Europe, Manufacturing Japan, and Computer Software Benelux. People working in Utilities APAC are less engaged than Professional Services 1000+, Investment Management Europe, Apparel & Fashion United States, and Professional Services Middle East & Africa.
The highest scoring question for Utilities APAC had 85% of people agreeing that their manager genuinely cares about their wellbeing (-2% compared to overall) while they were generally most positive about Management.
People in Utilities APAC were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 24% of people disagreeing (+7% above average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Utilities APAC organizations.
1 %[Company]% is a great company for me to make a contribution to my development | Learning & Development |
2 I have access to the things I need to do my job well | Enablement (outcome) |
3 Day-to-day decisions here demonstrate that quality and improvement are top priorities | Service & Quality Focus |
How long do people stay?
In the short term, 22% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
2%
3 months to 6 months
2%
6 months to less than 1 year
6%
1 to less than 2 years
15%
2 to less than 4 years
20%
4 to less than 6 years
9%
6 to less than 10 years
12%
Greater than 10 years
34%