Retail United Kingdom July 2026
~195k
Questions answered
over 12 months- /
~40
Organizations
These insights represent ~195k questions answered from ~40 organizations, collected between July 2025 and June 2026.
To ensure accuracy and stability of Emerging benchmarks we may use statistical sampling methods. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Apparel & Fashion, Retail, Consumer Goods, Cosmetics, Furniture, Business Supplies & Equipment, Packaging & Containers
Reported gender breakdown
Female
56%
Male
44%
Non-Binary
0.06%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
67% of Retail United Kingdom employees are engaged
This is in the bottom 41% compared with the overall average.
The median eNPS score for organizations in this benchmark is 9 and is in the bottom 35% compared with the overall average.
How does Retail United Kingdom compare?
People in Retail United Kingdom were much more positive than average regarding Growth and Inclusion.
On the lower side, people in Retail United Kingdom had much lower favorable scores than average in Action, Feedback & Recognition, and Service & Quality Focus.
People working in Retail United Kingdom are more engaged than Management Consulting United Kingdom, Management Consulting Europe, Information Technology & Services Germany, and Consulting & Staffing United Kingdom. People working in Retail United Kingdom are less engaged than Legal Oceania, APAC (100-200), B Corp, and Financial Services (1000-5000).
The highest scoring question for Retail United Kingdom had 89% of people agreeing that they know how their work contributes to the goals of %[Company]% (-1% compared to overall) while they were generally most positive about Management.
People in Retail United Kingdom were generally least favourable about Action, and were most negative towards 'I believe there are good career opportunities for me at %[Company]%' with 25% of people disagreeing (+12% above average).
How long do people stay?
In the short term, 23% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+4% compared to overall) while on a longer time frame, 14% of people see themselves leaving within two years (+4% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
3%
3 months to 6 months
5%
6 months to less than 1 year
11%
1 to less than 2 years
17%
2 to less than 4 years
26%
4 to less than 6 years
14%
6 to less than 10 years
12%
Greater than 10 years
12%