Retail East Asia January 2026
~205k
Questions answered
over 12 months- /
~35
Organizations
These insights represent ~205k questions answered from ~35 organizations, collected between January 2025 and December 2025.
To ensure accuracy and stability of Emerging benchmarks we may use statistical sampling methods. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Apparel & Fashion, Retail, Consumer Electronics, Consumer Goods, Cosmetics, Furniture, Sporting Goods, Business Supplies & Equipment, Luxury Goods & Jewelry, Packaging & Containers
Reported gender breakdown
Female
60%
Male
40%
Non-Binary
0.13%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
73% of Retail East Asia employees are engaged
This is in the top 41% compared with the overall average.
The median eNPS score for organizations in this benchmark is 6 and is in the bottom 24% compared with the overall average.
How does Retail East Asia compare?
People in Retail East Asia were much more positive than average regarding Action, Collaboration & Communication, and Leadership.
On the lower side, people in Retail East Asia had much lower favorable scores than average in Learning & Development and Enablement.
People working in Retail East Asia are more engaged than Nonprofit Organization Management United Kingdom, Creative & Media Central Europe, Manufacturing Japan, and Computer Software Benelux. People working in Retail East Asia are less engaged than Latin America, Mexico (1000-5000), South America (1000-5000), and Consulting & Staffing Asia.
The highest scoring question for Retail East Asia had 87% of people agreeing that they know how their work contributes to the goals of %[Company]% (-2% compared to overall) while they were generally most positive about Management.
People in Retail East Asia were generally least favourable about Feedback & Recognition, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 21% of people disagreeing (-2% below average).
How long do people stay?
In the short term, 12% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-8% compared to overall) while on a longer time frame, 4% of people see themselves leaving within two years (-6% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
0.36%
3 months to 6 months
1%
6 months to less than 1 year
5%
1 to less than 2 years
13%
2 to less than 4 years
21%
4 to less than 6 years
12%
6 to less than 10 years
18%
Greater than 10 years
29%