Retail (100-200) July 2026
~120k
Questions answered
over 12 months- /
~40
Organizations
These insights represent ~120k questions answered from ~40 organizations, collected between July 2025 and June 2026.
To ensure accuracy and stability of Emerging benchmarks we may use statistical sampling methods. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Apparel & Fashion, Retail, Cosmetics, Consumer Goods, Furniture, Luxury Goods & Jewelry, Packaging & Containers
Most represented regions in this benchmark
Northern America
42%
Oceania
31%
Europe
26%
Reported gender breakdown
Female
57%
Male
43%
Non-Binary
0.13%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
75% of Retail (100-200) employees are engaged
This is in the top 40% compared with other industries.
The median eNPS score for organizations in this benchmark is 30 and is in the top 2% compared with other industries.
How does Retail (100-200) compare?
People in Retail (100-200) were much more positive than average regarding Leadership, Engagement, and Company Performance.
On the lower side, people in Retail (100-200) had much lower favorable scores than average in Action and Learning & Development.
People working in Retail (100-200) are more engaged than Local Councils AU & NZ, Local Councils Australia, Higher Education, and Government Administration. People working in Retail (100-200) are less engaged than Health & Wellness and Engaging Growth.
The highest scoring question for Retail (100-200) had 89% of people agreeing that they are proud to work for %[Company]% (+5% compared to overall) while they were generally most positive about Management.
People in Retail (100-200) were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 13% of people disagreeing (-1% below average).
How long do people stay?
In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-2% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
4%
3 months to 6 months
5%
6 months to less than 1 year
11%
1 to less than 2 years
18%
2 to less than 4 years
25%
4 to less than 6 years
14%
6 to less than 10 years
13%
Greater than 10 years
11%