The People & Culture Platform | Culture Amp

Middle East & Africa 2021

The Middle East & Africa benchmark represents people who work in Middle East & Africa, including if their organizations have headquarters located in other locations. It covers all industries and functions.

  • ~1.7m

    Questions answered
    in last 12 months

  • /
  • ~200

    Organizations

These insights represent ~1.7m questions answered from ~200 organizations with in-region presence, ranging in size from 10 to 3,600 people in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    18%

  • Internet

    14%

  • Information Technology and Services

    11%

  • Financial Services

    6%

  • Marketing and Advertising

    5%

  • Insurance

    3%

  • Food & Beverages

    3%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

77% of Middle East and Africa employees are engaged

This is in the top 26% compared with other regions.


The average eNPS score for organizations in this benchmark is 40 and is in the top 17% compared with other regions.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I would recommend [Company] as a great place to work

89%

5% above global average

I see myself still working at [Company] in two years' time

72%

5% above global average

I am proud to work for [Company]

91%

4% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

73%

2% above global average

I rarely think about looking for a job at another company

60%

1% above global average

The highest scoring question for Middle East & Africa had 93% of people agreeing that they know how their work contributes to the goals of [company] (+2% compared to overall) while they were generally most positive about Teamwork & Ownership.


People in Middle East & Africa were generally least favourable about Learning & Development, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 12% of people disagreeing (+1% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Middle East and Africa organizations.

1

The leaders at [Company] have communicated a vision that motivates me

74% favorable


The factor this relates most closely to is Leadership

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Middle East and Africa organizations.

1

The leaders at [Company] have communicated a vision that motivates me

74% favorable

Leadership
2

I am happy with my current role relative to what was described to me

79% favorable

Alignment & Involvement
3

Generally, the right people are rewarded and recognized at [Company]

61% favorable

Feedback & Recognition
4

[Company] is in a position to really succeed over the next three years

87% favorable

Company Performance
5

I have confidence in the leaders at [Company]

85% favorable

Leadership

How long do people stay?

In the short term, 17% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 7% of people see themselves leaving within two years (-3% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I am happy with my current role relative to what was described to me

79% favorable

Alignment & Involvement
2

The leaders at [Company] have communicated a vision that motivates me

74% favorable

Leadership
3

Generally, the right people are rewarded and recognized at [Company]

61% favorable

Feedback & Recognition
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.9 stars (+0.1)

Culture and Values

3.9 stars (+0)

Work Life Balance

3.8 stars (+0)

Compensation and Benefits

3.8 stars (+0.2)

Career Opportunities

3.6 stars (+0.1)

Recommend to Friend

76.0% (+5)

CEO Approval

90.0% (+6)

How does Middle East and Africa compare?

Organizations in Middle East & Africa tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

Build a world-class employee experience today

Your browser is out of date. Our website is built to provide a faster, more engaging experience. Your browser may not support all of our features. Please update to the latest version of Microsoft Edge or contact your network administrator.

Close browser update banner