Internet North America July 2025
~1.1m
Questions answered
over 12 months- /
~150
Organizations
These insights represent ~1.1m questions answered from ~150 organizations, collected between July 2024 and June 2025.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Internet
Reported gender breakdown
Male
53%
Female
47%
Non-Binary
0.47%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
69% of Internet North America employees are engaged
This is in the top 45% compared with the overall average.
The median eNPS score for organizations in this benchmark is 17 and is in the top 37% compared with the overall average.
How does Internet North America compare?
People in Internet North America were much more positive than average regarding Feedback & Recognition, Decision Making, and Collaboration & Communication.
On the lower side, people in Internet North America had much lower favorable scores than average in Equity, Transparency, and Transfer Of Expectations & Values.
People working in Internet North America are more engaged than Nonprofit Organization Management Europe, Hungary, Germany (200-500), and Turkey 1000+. People working in Internet North America are less engaged than Information Technology & Services APAC, Financial Services United States, Canada (0-100), and Manufacturing Middle East & Africa.
The highest scoring question for Internet North America had 91% of people agreeing that they know how their work contributes to the goals of %[Company]% (+2% compared to overall) while they were generally most positive about Management.
People in Internet North America were generally least favourable about Equity, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 25% of people disagreeing (+2% above average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Internet North America organizations.
1 I have confidence in the leaders at %[Company]% | Leadership |
2 I believe there are good career opportunities for me at %[Company]% | Learning & Development |
3 I am happy with my current role relative to what was described to me | Alignment & Involvement |
How long do people stay?
In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (+1% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
2%
3 months to 6 months
4%
6 months to less than 1 year
9%
1 to less than 2 years
14%
2 to less than 4 years
36%
4 to less than 6 years
16%
6 to less than 10 years
14%
Greater than 10 years
5%