Internet North America July 2026
~540k
Questions answered
over 12 months- /
~70
Organizations
These insights represent ~540k questions answered from ~70 organizations, collected between July 2025 and June 2026.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry.
Data provided by Culture Amp
Most represented industries in this benchmark
Internet
Reported gender breakdown
Male
54%
Female
46%
Non-Binary
0.16%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
71% of Internet North America employees are engaged
This is in the top 42% compared with the overall average.
The median eNPS score for organizations in this benchmark is 18 and is in the top 37% compared with the overall average.
How does Internet North America compare?
People in Internet North America were much more positive than average regarding Feedback & Recognition, Service & Quality Focus, and Collaboration & Communication.
On the lower side, people in Internet North America had much lower favorable scores than average in Social Connection.
People working in Internet North America are more engaged than Management Consulting United Kingdom, Management Consulting Europe, Information Technology & Services Germany, and Consulting & Staffing United Kingdom. People working in Internet North America are less engaged than North America (100-200), Electrical/Electronic Manufacturing United States, Indonesia 1000+, and Latin America (500-1000).
The highest scoring question for Internet North America had 91% of people agreeing that their manager genuinely cares about their wellbeing (+4% compared to overall) while they were generally most positive about Management.
People in Internet North America were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 11% of people disagreeing (-2% below average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Internet North America organizations.
1 %[Company]% is a great company for me to make a contribution to my development | Learning & Development |
2 Day-to-day decisions here demonstrate that quality and improvement are top priorities | Service & Quality Focus |
3 The leaders at %[Company]% have communicated a vision that motivates me | Leadership |
How long do people stay?
In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
2%
3 months to 6 months
6%
6 months to less than 1 year
10%
1 to less than 2 years
15%
2 to less than 4 years
24%
4 to less than 6 years
21%
6 to less than 10 years
15%
Greater than 10 years
6%
Solutions
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