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Insurance 1000+ July 2025

  • ~1.2m

    Questions answered
    over 12 months

  • ~25

    Organizations

These insights represent ~1.2m questions answered from ~25 organizations, collected between July 2024 and June 2025.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Insurance

Most represented regions in this benchmark

  • Northern America

    51%

  • Oceania

    29%

  • Asia

    10%

  • Europe

    8%

Reported gender breakdown

  • Female

    60%

  • Male

    40%

  • Non-Binary

    0.28%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

73% of Insurance 1000+ employees are engaged

This is in the top 41% compared with other industries.


The median eNPS score for organizations in this benchmark is 25 and is in the top 7% compared with other industries.

How does Insurance 1000+ compare?

People in Insurance 1000+ were much more positive than average regarding Feedback & Recognition, Company Performance, and Leadership.


On the lower side, people in Insurance 1000+ had much lower favorable scores than average in Enablement and Work & Life Blend.

People working in Insurance 1000+ are more engaged than Government Administration, Higher Education, Government, and Media Production & Publication. People working in Insurance 1000+ are less engaged than Engaging Growth.

The highest scoring question for Insurance 1000+ had 90% of people agreeing that they know what they need to do to be successful in their role (+3% compared to overall) while they were generally most positive about Management.


People in Insurance 1000+ were generally least favourable about Action, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 25% of people disagreeing (+2% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Insurance 1000+ organizations.

1

The leaders at %[Company]% demonstrate that people are important to the company's success

Leadership
2

Most of the systems and processes here support us getting our work done effectively

Remote Work Enablement and environment
3

I am happy with my current role relative to what was described to me

Alignment & Involvement

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-2% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    2%

  • 3 months to 6 months

    3%

  • 6 months to less than 1 year

    8%

  • 1 to less than 2 years

    14%

  • 2 to less than 4 years

    22%

  • 4 to less than 6 years

    10%

  • 6 to less than 10 years

    14%

  • Greater than 10 years

    27%

Invest in your people and create impact