Information Technology & Services (100-200) July 2026
~115k
Questions answered
over 12 months- /
~35
Organizations
These insights represent ~115k questions answered from ~35 organizations, collected between July 2025 and June 2026.
To ensure accuracy and stability of Emerging benchmarks we may use statistical sampling methods. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Information Technology & Services
Most represented regions in this benchmark
Europe
38%
Oceania
28%
Northern America
26%
Asia
5%
MEA
2%
Reported gender breakdown
Male
66%
Female
34%
Non-Binary
0.13%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
70% of Information Technology and Services (100-200) employees are engaged
This is in the bottom 49% compared with other industries.
The median eNPS score for organizations in this benchmark is 13 and is in the bottom 29% compared with other industries.
How does Information Technology and Services (100-200) compare?
People in Information Technology & Services (100-200) were much more positive than average regarding Action, Feedback & Recognition, and Collaboration & Communication.
On the lower side, people in Information Technology & Services (100-200) had much lower favorable scores than average in Social Connection and Learning & Development.
People working in Information Technology & Services (100-200) are more engaged than Local Councils AU & NZ, Local Councils Australia, Higher Education, and Government Administration. People working in Information Technology & Services (100-200) are less engaged than Legal, Tech: Manufacturing & Research, Biotechnology, and Legal Services.
The highest scoring question for Information Technology & Services (100-200) had 91% of people agreeing that We are genuinely supported if they choose to make use of flexible working arrangements (+8% compared to overall) while they were generally most positive about Management.
People in Information Technology & Services (100-200) were generally least favourable about Action, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 28% of people disagreeing (+5% above average).
How long do people stay?
In the short term, 17% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (+1% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
4%
3 months to 6 months
5%
6 months to less than 1 year
11%
1 to less than 2 years
16%
2 to less than 4 years
30%
4 to less than 6 years
13%
6 to less than 10 years
13%
Greater than 10 years
9%
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