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Information Services Europe July 2025

Emerging

Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Information Services

Reported gender breakdown

  • Male

    61%

  • Female

    39%

  • Non-Binary

    0.05%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

64% of Information Services Europe employees are engaged

This is in the bottom 47% compared with the overall average.


The median eNPS score for organizations in this benchmark is 11 and is in the bottom 40% compared with the overall average.

How does Information Services Europe compare?

People in Information Services Europe were much more positive than average regarding Teamwork & Ownership.


On the lower side, people in Information Services Europe had much lower favorable scores than average in Action, Company Performance, and Learning & Development.

People working in Information Services Europe are more engaged than Nonprofit Organization Management Europe, Hungary, Germany (200-500), and Turkey 1000+. People working in Information Services Europe are less engaged than United Kingdom (0-100), Civic & Social Organization Oceania, Finance New Zealand, and Hospital & Health Care Australia.

The highest scoring question for Information Services Europe had 90% of people agreeing that they are able to arrange time out from work when they need to (+3% compared to overall) while they were generally most positive about Teamwork & Ownership.


People in Information Services Europe were generally least favourable about Action, and were most negative towards 'The leaders at %[Company]% have communicated a vision that motivates me' with 12% of people disagreeing (+1% above average).

How long do people stay?

In the short term, 23% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+3% compared to overall) while on a longer time frame, 16% of people see themselves leaving within two years (+6% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    2%

  • 3 months to 6 months

    4%

  • 6 months to less than 1 year

    12%

  • 1 to less than 2 years

    19%

  • 2 to less than 4 years

    34%

  • 4 to less than 6 years

    10%

  • 6 to less than 10 years

    13%

  • Greater than 10 years

    7%

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