Financial Services Europe July 2025
~0.9m
Questions answered
over 12 months- /
~100
Organizations
These insights represent ~0.9m questions answered from ~100 organizations, collected between July 2024 and June 2025.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Financial Services
Reported gender breakdown
Male
52%
Female
48%
Non-Binary
0.04%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
67% of Financial Services Europe employees are engaged
This is in the bottom 50% compared with the overall average.
The median eNPS score for organizations in this benchmark is 6 and is in the bottom 25% compared with the overall average.
How does Financial Services Europe compare?
People in Financial Services Europe were much more positive than average regarding Growth and Overall Industries (Global) Wellbeing.
On the lower side, people in Financial Services Europe had much lower favorable scores than average in Action, Equity, and Company Performance.
People working in Financial Services Europe are more engaged than Nonprofit Organization Management Europe, Hungary, Germany (200-500), and Turkey 1000+. People working in Financial Services Europe are less engaged than Professional Services (1000-5000), Retail Southeast Asia, Construction & Heavy Industry, and Canada.
The highest scoring question for Financial Services Europe had 87% of people agreeing that they know how their work contributes to the goals of %[Company]% (-2% compared to overall) while they were generally most positive about Management.
People in Financial Services Europe were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 15% of people disagreeing (+2% above average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Financial Services Europe organizations.
1 We are encouraged to be innovative even though some of our initiatives may not succeed | Innovation |
2 The leaders at %[Company]% demonstrate that people are important to the company's success | Leadership |
3 I have confidence in the leaders at %[Company]% | Leadership |
How long do people stay?
In the short term, 22% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+2% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
2%
3 months to 6 months
4%
6 months to less than 1 year
10%
1 to less than 2 years
18%
2 to less than 4 years
31%
4 to less than 6 years
13%
6 to less than 10 years
13%
Greater than 10 years
9%