Consumer Goods & Services Europe January 2026
Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Consumer Goods, Consumer Electronics, Consumer Services, Sporting Goods
Reported gender breakdown
Male
54%
Female
46%
Non-Binary
0.09%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
66% of Consumer Goods and Services Europe employees are engaged
This is in the bottom 37% compared with the overall average.
The median eNPS score for organizations in this benchmark is 1 and is in the bottom 15% compared with the overall average.
How does Consumer Goods and Services Europe compare?
On the lower side, people in Consumer Goods & Services Europe had much lower favorable scores than average in Action, Feedback & Recognition, and Service & Quality Focus.
People working in Consumer Goods & Services Europe are more engaged than Nonprofit Organization Management United Kingdom, Creative & Media Central Europe, Manufacturing Japan, and Computer Software Benelux. People working in Consumer Goods & Services Europe are less engaged than Professional Services New Zealand, Israel 1000+, Agricultural Oceania, and Canada (1000-5000).
The highest scoring question for Consumer Goods & Services Europe had 87% of people agreeing that they know how their work contributes to the goals of %[Company]% (-2% compared to overall) while they were generally most positive about Work & Life Blend.
People in Consumer Goods & Services Europe were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 24% of people disagreeing (+7% above average).
How long do people stay?
In the short term, 22% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+2% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
1%
3 months to 6 months
2%
6 months to less than 1 year
4%
1 to less than 2 years
13%
2 to less than 4 years
23%
4 to less than 6 years
16%
6 to less than 10 years
17%
Greater than 10 years
24%