The Employee Experience Platform | Culture Amp

Consulting & Staffing Western Europe 2022

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

  • Human Resources

    24%

  • Management Consulting

    19%

  • Staffing & Recruiting

    19%

  • Information Services

    14%

  • Accounting

    10%

  • Market Research

    10%

  • Outsourcing/Offshoring

    5%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

64% of Consulting and Staffing Western Europe employees are engaged

This is in the bottom 37% compared with the overall average.


The average eNPS score for organizations in this benchmark is 12 and is in the bottom 12% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I would recommend [Company] as a great place to work

78%

6% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

57%

14% below global average

I am proud to work for [Company]

78%

9% below global average

I rarely think about looking for a job at another company

46%

12% below global average

I see myself still working at [Company] in two years' time

62%

5% below global average

The highest scoring question for Consulting & Staffing Western Europe had 88% of people agreeing that they know what they need to do to be successful in their role (+1% compared to overall) while they were generally most positive about Management.


People in Consulting & Staffing Western Europe were generally least favourable about Feedback & Recognition, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 26% of people disagreeing (+6% above average).

How long do people stay?

In the short term, 24% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+6% compared to overall) while on a longer time frame, 13% of people see themselves leaving within two years (+3% compared to overall).

Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.7 stars (-0.3)

Senior Leadership

3.1 stars (-0.4)

Diversity and Inclusion

3.9 stars (-0.2)

Culture and Values

3.2 stars (-0.7)

Work Life Balance

3.5 stars (-0.3)

Compensation and Benefits

3.0 stars (-0.6)

Carrer Opportunities

3.1 stars (-0.5)

Recommend to Friend

68.0% (-9.0)

CEO Approval

88.0% (0)

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 6 months

    15%

  • 6 months to less than 1 year

    10%

  • 1 to less than 2 years

    16%

  • 2 to less than 4 years

    23%

  • 4 to less than 6 years

    13%

  • 6 to 10 years

    10%

  • Greater than 10 years

    14%

Questions included in Consulting and Staffing Western Europe

Some of Engagement questions

Display all questions
  • [Company] motivates me to go beyond what I would in a similar role elsewhere

  • I know how my work contributes to the goals of [Company]

  • Workloads are divided fairly among people where I work

  • At [Company] there is open and honest two-way communication

  • I am appropriately involved in decisions that affect my work

  • We have enough autonomy to perform our jobs effectively

  • I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies

  • We hold ourselves and our team members accountable for results

  • I feel I am part of a team

  • The leaders at [Company] demonstrate that people are important to the company's success

  • My manager is a great role model for employees

  • I am able to arrange time out from work when I need to

  • Generally, the right people are rewarded and recognized at [Company]

  • I believe there are good career opportunities for me at [Company]

  • The products and services [Company] provides are as good as, or better than, our main competitors

  • I am happy with my current role relative to what was described to me

  • Generally, I believe my workload is reasonable for my role

  • Other departments at [Company] collaborate well with us to get the job done

  • My job performance is evaluated fairly

  • I see myself still working at [Company] in two years' time

  • Day-to-day decisions here demonstrate that quality and improvement are top priorities

  • We are genuinely supported if we choose to make use of flexible working arrangements

  • My manager genuinely cares about my wellbeing

  • We acknowledge people who deliver outstanding service here

  • I would recommend [Company] as a great place to work

  • I have access to the things I need to do my job well

  • I have access to the learning and development I need to do my job well

  • My manager gives me useful feedback on how well I am performing

  • When it is clear that someone is not delivering in their role we do something about it

  • The information I need to do my job effectively is readily available

  • The leaders at [Company] keep people informed about what is happening

  • My manager keeps me informed about what is happening at [Company]

  • My manager (or someone in management) has shown a genuine interest in my career aspirations

  • I rarely think about looking for a job at another company

  • I know what I need to do to be successful in my role

  • The leaders at [Company] have communicated a vision that motivates me

  • I am proud to work for [Company]

  • I am given opportunities to develop skills relevant to my interests

  • We are encouraged to be innovative even though some of our initiatives may not succeed

  • [Company] is a great company for me to make a contribution to my development

  • Most of the systems and processes here support us getting our work done effectively

  • I receive appropriate recognition for good work at [Company]

How does Consulting and Staffing Western Europe compare?

On the lower side, people in Consulting & Staffing Western Europe had much lower favorable scores than average in Feedback & Recognition, Collaboration & Communication, and Service & Quality Focus.

Insights data provided by Culture Amp.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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