The Employee Experience Platform | Culture Amp

United Kingdom 2020

The United Kingdom benchmark represents people who work in United Kingdom. It covers all industries and functions. The benchmark includes people who work in United Kingdom but their organizations have headquarters in other countries.

  • ~4.5m

    Questions answered
    in last 12 months

  • /
  • ~450

    Organizations

These insights represent ~4.5m questions answered from ~450 organizations, with in-region presence ranging in size from 10 to 16,200 people in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    25%

  • Information Technology and Services

    10%

  • Internet

    9%

  • Financial Services

    3%

  • Public Relations and Communications

    3%

  • Marketing and Advertising

    3%

  • Computer & Network Security

    2%

Included countries

  • United Kingdom
  • Jersey

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

70% of United Kingdom employees are engaged

This is in the bottom 23% compared with other regions.


The average eNPS score for organizations in this benchmark is 17 and is in the top 29% compared with other countries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I would recommend [Company] as a great place to work

83%

1% above global average

I am proud to work for [Company]

86%

Same as global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

68%

1% below global average

I rarely think about looking for a job at another company

53%

2% below global average

I see myself still working at [Company] in two years' time

60%

3% below global average

The highest scoring question for United Kingdom had 89% of People agreeing that they know how their work contributes to the goals of [company] (+0% compared to overall) while they were generally most positive about Management.


People in United Kingdom were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 15% of people disagreeing (+1% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in United Kingdom organizations.

1

I have confidence in the leaders at [Company]

72% favorable


The factor this relates most closely to is Leadership

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in United Kingdom organizations.

1

I have confidence in the leaders at [Company]

72% favorable

Leadership
2

When I share my opinion, it is valued

72% favorable

Voice
3

[Company] is a great company for me to make a contribution to my development

70% favorable

Learning & Development
4

The leaders at [Company] demonstrate that people are important to the company's success

69% favorable

Leadership
5

I feel like I belong at [Company]

77% favorable

Belonging

How long do people stay?

In the short term, 21% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 14% of people see themselves leaving within two years (+2% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

When I share my opinion, it is valued

72% favorable

Voice
2

I have confidence in the leaders at [Company]

72% favorable

Leadership
3

The leaders at [Company] demonstrate that people are important to the company's success

69% favorable

Leadership
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.8 stars (+0)

Culture and Values

3.9 stars (+0)

Work Life Balance

3.9 stars (+0.1)

Compensation and Benefits

3.7 stars (+0.1)

Career Opportunities

3.6 stars (+0.1)

Recommend to Friend

73.0% (+2)

CEO Approval

84.0% (+0)

Are staff empowered with results?

Organizations in the United Kingdom benchmark on average gave 10% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • United Kingdom


    10%



  • How does United Kingdom compare?

    People in United Kingdom were much more positive than average regarding Fairness and Decision Making.


    On the lower side, People in United Kingdom had much lower favorable scores than average in Service & Quality Focus, Social Connection, and Learning & Development.

    What are organizations focussing on?

    Below are the most common areas that organizations in United Kingdom choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.

    1

    At [Company] there is open and honest two-way communication

    64% favorable

    Collaboration & Communication
    2

    I believe there are good career opportunities for me at [Company]

    56% favorable

    Learning & Development
    3

    I receive appropriate recognition for good work at [Company]

    65% favorable

    Feedback & Recognition

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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