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Technology Science Research 2020

The technology, science and research benchmark covers organizations that employ staff in the research, design, manufacture, distribution and sales of technology and science oriented products and services.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Pharmaceuticals

    58%

  • Medical Devices

    18%

  • Biotechnology

    10%

  • Chemicals

    8%

  • Research

    6%

Region breakdown

  • North America

    63%

  • Europe

    20%

  • Oceania

    11%

  • Asia

    6%

  • MEA

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

73% of Technology Science Research employees are engaged

This is in the top 26% compared with other industries.


The average eNPS score for organizations in this benchmark is 16 and is in the bottom 49% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

66%

3% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

71%

2% above global average

I am proud to work for [Company]

88%

2% above global average

I rarely think about looking for a job at another company

57%

2% above global average

I would recommend [Company] as a great place to work

82%

Same as global average

The highest scoring question for Technology Science Research had 89% of People agreeing that they know how their work contributes to the goals of [company] (+0% compared to overall) while they were generally most positive about Work & Life Blend.


People in Technology Science Research were generally least favourable about Service & Quality Focus, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 22% of people disagreeing (+2% above average).

How long do people stay?

In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I have seen positive changes taking place based on recent employee survey results

52% favorable

Action
2

I have confidence in the leaders at [Company]

71% favorable

Leadership
3

The leaders at [Company] have communicated a vision that motivates me

67% favorable

Leadership
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.5 stars (-0.3)

Culture and Values

3.55 stars (-0.4)

Work Life Balance

3.6 stars (-0.2)

Compensation and Benefits

3.5 stars (-0.1)

Career Opportunities

3.2 stars (-0.3)

Recommend to Friend

63.0% (-8)

CEO Approval

87.0% (+3)

Are staff empowered with results?

Organizations in the Technology Science Research benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Technology Science Research


    9%



  • How does Technology Science Research compare?

    People in Technology Science Research were much more positive than average regarding Decision Making and Innovation.


    On the lower side, People in Technology Science Research had much lower favorable scores than average in Feedback & Recognition, Voice, and Company Performance.

    What are organizations focussing on?

    Below are the most common areas that organizations in Technology Science Research choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.

    1

    I believe there are good career opportunities for me at [Company]

    62% favorable

    Learning & Development
    2

    Day-to-day decisions here demonstrate that quality and improvement are top priorities

    66% favorable

    Service & Quality Focus
    3

    I receive appropriate recognition for good work at [Company]

    65% favorable

    Feedback & Recognition

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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