The Employee Experience Platform | Culture Amp

Commercial Real Estate 2020

The commercial real estate benchmark contains organizations that own, develop and manage industrial property, commercial property (incl. retail asset management) all around the world. Typical roles in these organisations span the whole lifecycle of property - from design and planning to project management, leasing and logistics.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Commercial Real Estate


Region breakdown

  • North America


  • Oceania


  • Asia


  • Europe


Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

73% of Commercial Real Estate employees are engaged

This is in the top 18% compared with other industries.

The average eNPS score for organizations in this benchmark is 24 and is in the top 12% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I would recommend [Company] as a great place to work


4% above global average

I rarely think about looking for a job at another company


3% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere


2% above global average

I am proud to work for [Company]


2% above global average

I see myself still working at [Company] in two years' time


1% above global average

The highest scoring question for Commercial Real Estate had 89% of People agreeing that they know how their work contributes to the goals of [company] (+0% compared to overall) while they were generally most positive about Management.

People in Commercial Real Estate were generally least favourable about Learning & Development, and were most negative towards 'I believe that my total compensation is fair, relative to similar roles at [Company]' with 23% of people disagreeing (+0% above average).

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+0% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.


[Company]'s commitment to social responsibility (e.g. community support, sustainability, etc.) is genuine

79% favorable

Social Connection

[Company] is a great company for me to make a contribution to my development

76% favorable

Learning & Development

I believe there are good career opportunities for me at [Company]

63% favorable

Learning & Development
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

4.2 stars (+0.4)

Culture and Values

4.3 stars (+0.4)

Work Life Balance

4.0 stars (+0.2)

Compensation and Benefits

3.8 stars (+0.2)

Career Opportunities

4.0 stars (+0.5)

Recommend to Friend

83.0% (+12)

CEO Approval

85.0% (+1)

Are staff empowered with results?

Organizations in the Commercial Real Estate benchmark on average gave 10% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).

  • Global average


  • Commercial Real Estate


  • How does Commercial Real Estate compare?

    People in Commercial Real Estate were much more positive than average regarding Action, Decision Making, and Service & Quality Focus.

    On the lower side, People in Commercial Real Estate had much lower favorable scores than average in Voice.

    What are organizations focussing on?

    Below are the most common areas that organizations in Commercial Real Estate choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.


    I believe there are good career opportunities for me at [Company]

    63% favorable

    Learning & Development

    Most of the systems and processes here support us getting our work done effectively

    61% favorable


    I receive appropriate recognition for good work at [Company]

    67% favorable

    Feedback & Recognition

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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