The Employee Experience Platform | Culture Amp

Media Production & Publication 2020

The media production and publication benchmark contains organizations that write, produce and publish news and media in multiple mediums. These organizations work in offline formats such as TV and newspapers as well as in online media such as news entertainment platforms. They employ content creators that can be education such as journalists or entertainment such as columnists backed by a host of supporting and producing staff focussed on production and distribution.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Publishing


  • Media Production


  • Broadcast Media


  • Newspapers


Region breakdown

  • MEA


  • Europe


  • North America


  • Oceania


  • Asia


Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

65% of Media Production and Publication employees are engaged

This is the lowest scoring group compared with other industries.

The average eNPS score for organizations in this benchmark is 6 and is in the bottom 7% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I am proud to work for [Company]


2% below global average

I see myself still working at [Company] in two years' time


6% below global average

I rarely think about looking for a job at another company


6% below global average

I would recommend [Company] as a great place to work


7% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere


11% below global average

The highest scoring question for Media Production & Publication had 86% of People agreeing that they know how their work contributes to the goals of [company] (-3% compared to overall) while they were generally most positive about Management.

People in Media Production & Publication were generally least favourable about Collaboration & Communication, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 25% of people disagreeing (+5% above average).

How long do people stay?

In the short term, 26% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+6% compared to overall) while on a longer time frame, 14% of people see themselves leaving within two years (+2% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.


At [Company] we act on promising new or innovative ideas

69% favorable


I am appropriately involved in decisions that affect my work

65% favorable

Alignment & Involvement

I am included in decisions that affect my work

65% favorable

Decision Making
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.35 stars (-0.4)

Culture and Values

3.15 stars (-0.8)

Work Life Balance

3.4 stars (-0.4)

Compensation and Benefits

3.05 stars (-0.6)

Career Opportunities

3.1 stars (-0.4)

Recommend to Friend

63.0% (-8)

CEO Approval

68.0% (-16)

Are staff empowered with results?

Organizations in the Media Production and Publication benchmark on average gave 1% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).

  • Global average


  • Media Production and Publication


  • How does Media Production and Publication compare?

    People in Media Production & Publication were much more positive than average regarding Decision Making, Innovation, and Alignment & Involvement.

    On the lower side, People in Media Production & Publication had much lower favorable scores than average in Feedback & Recognition, Voice, and Collaboration & Communication.

    What are organizations focussing on?

    Below are the most common areas that organizations in Media Production and Publication choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.


    The leaders at [Company] have communicated a vision that motivates me

    57% favorable


    The leaders at [Company] demonstrate that people are important to the company's success

    62% favorable


    I believe there are good career opportunities for me at [Company]

    51% favorable

    Learning & Development

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

    Build a world-class employee experience today

    Your browser is out of date. Our website is built to provide a faster, more engaging experience. Your browser may not support all of our features. Please update to the latest version of Microsoft Edge or contact your network administrator.

    Close browser update banner