The People & Culture Platform | Culture Amp

Bay Area 2020

The Bay Area benchmark represents people who work in Bay Area, including if their organizations have headquarters located in other locations. It covers all industries and functions.

  • ~1m

    Questions answered
    in last 12 months

  • /
  • ~300

    Organizations

These insights represent ~1m questions answered from ~300 organizations with in-region presence, ranging in size from 10 to 900 people in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    36%

  • Internet

    11%

  • Information Technology and Services

    10%

  • Investment Banking

    2%

  • Financial Services

    2%

  • Commercial Real Estate

    2%

  • Insurance

    2%

  • Public Relations and Communications

    2%

  • Computer & Network Security

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

70% of Bay Area employees are engaged

This is in the bottom 27% compared with other regions.


The average eNPS score for organizations in this benchmark is 14 and is in the bottom 35% compared with other regions.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

[Company] motivates me to go beyond what I would in a similar role elsewhere

73%

4% above global average

I am proud to work for [Company]

88%

2% above global average

I would recommend [Company] as a great place to work

82%

Same as global average

I rarely think about looking for a job at another company

51%

4% below global average

I see myself still working at [Company] in two years' time

57%

6% below global average

The highest scoring question for Bay Area had 91% of People agreeing that they know how their work contributes to the goals of [company] (+2% compared to overall) while they were generally most positive about Management.


People in Bay Area were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 20% of people disagreeing (+0% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Bay Area organizations.

1

I believe there are good career opportunities for me at [Company]

67% favorable


The factor this relates most closely to is Learning & Development

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Bay Area organizations.

1

I believe there are good career opportunities for me at [Company]

67% favorable

Learning & Development
2

I have confidence in the leaders at [Company]

74% favorable

Leadership
3

The leaders at [Company] demonstrate that people are important to the company's success

74% favorable

Leadership
4

[Company] is in a position to really succeed over the next three years

76% favorable

Company Performance
5

[Company] effectively directs resources (funding, people and effort) towards company goals

56% favorable

Company Performance

How long do people stay?

In the short term, 23% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+3% compared to overall) while on a longer time frame, 17% of people see themselves leaving within two years (+5% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

[Company] is in a position to really succeed over the next three years

76% favorable

Company Performance
2

I have confidence in the leaders at [Company]

74% favorable

Leadership
3

I believe there are good career opportunities for me at [Company]

67% favorable

Learning & Development
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

4.0 stars (+0.2)

Culture and Values

4.0 stars (+0.1)

Work Life Balance

4.0 stars (+0.2)

Compensation and Benefits

3.9 stars (+0.3)

Career Opportunities

3.8 stars (+0.2)

Recommend to Friend

76.0% (+5)

CEO Approval

86.0% (+2)

Are staff empowered with results?

Organizations in the Bay Area benchmark on average gave 11% of employees access to reports with their survey results. This is higher than average and demonstrates that organizations in this benchmark tend to be more transparent with their survey results to leaders and managers.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Bay Area


    11%

  • Global average


    10%



  • How does Bay Area compare?

    People in Bay Area were much more positive than average regarding Decision Making, Leadership, and Belonging.


    On the lower side, People in Bay Area had much lower favorable scores than average in Diversity.

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

    Build a world-class employee experience today

    Your browser is out of date. Our website is built to provide a faster, more engaging experience. Your browser may not support all of our features. Please update to the latest version of Microsoft Edge or contact your network administrator.

    Close browser update banner