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Utilities Oceania July 2025

  • ~0.8m

    Questions answered
    over 12 months

  • ~35

    Organizations

These insights represent ~0.8m questions answered from ~35 organizations, collected between July 2024 and June 2025.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Utilities

Reported gender breakdown

  • Male

    67%

  • Female

    33%

  • Non-Binary

    0.27%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

68% of Utilities Oceania employees are engaged

This is in the bottom 45% compared with the overall average.


The median eNPS score for organizations in this benchmark is 7 and is in the bottom 27% compared with the overall average.

How does Utilities Oceania compare?

People in Utilities Oceania were much more positive than average regarding Growth.


On the lower side, people in Utilities Oceania had much lower favorable scores than average in Action, Feedback & Recognition, and Company Performance.

People working in Utilities Oceania are more engaged than Nonprofit Organization Management Europe, Hungary, Germany (200-500), and Turkey 1000+. People working in Utilities Oceania are less engaged than Food & Beverage United States, Consulting & Staffing (100-200), Manufacturing APAC, and Apparel & Fashion.

The highest scoring question for Utilities Oceania had 88% of people agreeing that they know how their work contributes to the goals of %[Company]% (-1% compared to overall) while they were generally most positive about Management.


People in Utilities Oceania were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 20% of people disagreeing (+7% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Utilities Oceania organizations.

1

Generally, the right people are rewarded and recognized at %[Company]%

Feedback & Recognition
2

%[Company]% is a great company for me to make a contribution to my development

Learning & Development
3

Day-to-day decisions here demonstrate that quality and improvement are top priorities

Service & Quality Focus

How long do people stay?

In the short term, 22% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (+1% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    2%

  • 3 months to 6 months

    3%

  • 6 months to less than 1 year

    6%

  • 1 to less than 2 years

    16%

  • 2 to less than 4 years

    19%

  • 4 to less than 6 years

    9%

  • 6 to less than 10 years

    12%

  • Greater than 10 years

    33%

Invest in your people and create impact