Telecommunications North America July 2025
Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Telecommunications
Reported gender breakdown
Male
51%
Female
49%
Non-Binary
0.02%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
73% of Telecommunications North America employees are engaged
This is in the top 40% compared with the overall average.
The median eNPS score for organizations in this benchmark is 30 and is in the top 8% compared with the overall average.
How does Telecommunications North America compare?
People in Telecommunications North America were much more positive than average regarding Feedback & Recognition, Service & Quality Focus, and Teamwork & Ownership.
On the lower side, people in Telecommunications North America had much lower favorable scores than average in Enablement.
People working in Telecommunications North America are more engaged than Nonprofit Organization Management Europe, Hungary, Germany (200-500), and Turkey 1000+. People working in Telecommunications North America are less engaged than Mexico > 5000, Construction & Heavy Industry Southeast Asia, Resources & Utilities Asia, and Manufacturing South Asia.
The highest scoring question for Telecommunications North America had 91% of people agreeing that their manager genuinely cares about their wellbeing (+4% compared to overall) while they were generally most positive about Management.
People in Telecommunications North America were generally least favourable about Action, and were most negative towards '%[Company]% effectively directs resources (funding, people and effort) towards company goals' with 16% of people disagreeing (+3% above average).
How long do people stay?
In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 7% of people see themselves leaving within two years (-3% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
2%
3 months to 6 months
4%
6 months to less than 1 year
8%
1 to less than 2 years
16%
2 to less than 4 years
25%
4 to less than 6 years
13%
6 to less than 10 years
13%
Greater than 10 years
19%