Retail Canada July 2026
~95k
Questions answered
over 12 months- /
~20
Organizations
These insights represent ~95k questions answered from ~20 organizations, collected between July 2025 and June 2026.
To ensure accuracy and stability of Emerging benchmarks we may use statistical sampling methods. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Apparel & Fashion, Consumer Goods, Cosmetics, Retail, Business Supplies & Equipment, Furniture, Packaging & Containers
Reported gender breakdown
Female
60%
Male
40%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
71% of Retail Canada employees are engaged
This is in the top 37% compared with the overall average.
The median eNPS score for organizations in this benchmark is 19 and is in the top 33% compared with the overall average.
How does Retail Canada compare?
People in Retail Canada were much more positive than average regarding Feedback & Recognition, Service & Quality Focus, and Company Performance.
People working in Retail Canada are more engaged than Management Consulting United Kingdom, Management Consulting Europe, Information Technology & Services Germany, and Consulting & Staffing United Kingdom. People working in Retail Canada are less engaged than Individual & Family Services Oceania, United States (100-200), Computer Software (100-200), and East Asia (500-1000).
The highest scoring question for Retail Canada had 93% of people agreeing that they know how their work contributes to the goals of %[Company]% (+4% compared to overall) while they were generally most positive about Management.
People in Retail Canada were generally least favourable about Action, and were most negative towards 'I believe action will take place as a result of this survey' with 12% of people disagreeing (-3% below average).
How long do people stay?
In the short term, 16% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-3% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-2% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
6%
3 months to 6 months
5%
6 months to less than 1 year
9%
1 to less than 2 years
14%
2 to less than 4 years
17%
4 to less than 6 years
11%
6 to less than 10 years
12%
Greater than 10 years
27%