Retail Canada July 2025
Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Apparel & Fashion, Consumer Goods, Consumer Services, Cosmetics, Retail, Business Supplies & Equipment, Consumer Electronics, Furniture, Packaging & Containers, Textiles
Reported gender breakdown
Female
68%
Male
32%
Non-Binary
0.09%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
71% of Retail Canada employees are engaged
This is in the top 43% compared with the overall average.
The median eNPS score for organizations in this benchmark is 23 and is in the top 17% compared with the overall average.
How does Retail Canada compare?
People in Retail Canada were much more positive than average regarding Feedback & Recognition, Inclusion, and Growth.
On the lower side, people in Retail Canada had much lower favorable scores than average in Learning & Development, Enablement, and Work & Life Blend.
People working in Retail Canada are more engaged than Nonprofit Organization Management Europe, Hungary, Germany (200-500), and Turkey 1000+. People working in Retail Canada are less engaged than Philippines 1000+, Technology, Science, Research (0-100), Asia, and Legal Services.
The highest scoring question for Retail Canada had 93% of people agreeing that they know how their work contributes to the goals of %[Company]% (+4% compared to overall) while they were generally most positive about Growth.
People in Retail Canada were generally least favourable about Action, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 25% of people disagreeing (+2% above average).
How long do people stay?
In the short term, 21% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+2% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
2%
3 months to 6 months
7%
6 months to less than 1 year
12%
1 to less than 2 years
15%
2 to less than 4 years
24%
4 to less than 6 years
9%
6 to less than 10 years
11%
Greater than 10 years
19%