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Resources & Utilities (United States) 2021

The resources and utilities benchmark covers organizations that generate, distribute and sell energy and gas products and solutions, including renewable energy. Typical employee roles include both technicians and engineers in the field or on the road as well as those providing support from an office.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Renewables & Environment

    32%

  • Utilities

    28%

  • Oil & Energy

    14%

  • Environmental Services

    10%

  • Industrial Automation

    10%

  • Mining & Metals

    4%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

75% of Resources and Utilities (United States) employees are engaged

This is in the top 35% compared with the overall average.


The average eNPS score for organizations in this benchmark is 29 and is in the top 34% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I am proud to work for [Company]

89%

2% above global average

I would recommend [Company] as a great place to work

86%

2% above global average

I see myself still working at [Company] in two years' time

69%

2% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

72%

1% above global average

I rarely think about looking for a job at another company

58%

1% below global average

The highest scoring question for Resources & Utilities United States had 90% of people agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Work & Life Blend.


People in Resources & Utilities United States were generally least favourable about Learning & Development, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 19% of people disagreeing (+3% above average).

How long do people stay?

In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 7% of people see themselves leaving within two years (-3% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I am happy with my current role relative to what was described to me

73% favorable

Alignment & Involvement
2

I have confidence in the leaders at [Company]

82% favorable

Leadership
3

I have access to the things I need to do my job well

79% favorable

Enablement
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.7 stars (-0.1)

Culture and Values

3.5 stars (-0.4)

Work Life Balance

3.6 stars (-0.2)

Compensation and Benefits

3.7 stars (+0.1)

Career Opportunities

3.3 stars (-0.2)

Recommend to Friend

77.0% (+6)

CEO Approval

85.0% (+1)

How does Resources and Utilities (United States) compare?

Organizations in Resources & Utilities United States tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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