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Professional Services (1000-5000) July 2025

  • ~5m

    Questions answered
    over 12 months

  • ~150

    Organizations

These insights represent ~5m questions answered from ~150 organizations, collected between January 2024 and December 2024.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Financial Services, Insurance, Management Consulting, Investment Management, Investment Banking, Real Estate, Accounting, Information Services, Commercial Real Estate, Facilities Services

Most represented regions in this benchmark

  • Northern America

    45%

  • Oceania

    25%

  • Europe

    16%

  • Asia

    7%

  • MEA

    5%

Reported gender breakdown

  • Female

    51%

  • Male

    49%

  • Non-Binary

    0.27%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

71% of Professional Services (1000-5000) employees are engaged

This is in the top 43% compared with other industries.


The median eNPS score for organizations in this benchmark is 17 and is in the top 42% compared with other industries.

How does Professional Services (1000-5000) compare?

People in Professional Services (1000-5000) were much more positive than average regarding Decision Making and Diversity.


On the lower side, people in Professional Services (1000-5000) had much lower favorable scores than average in Equity and Contribution To Broader Purpose.

People working in Professional Services (1000-5000) are more engaged than Government Administration, Higher Education, Government, and Media Production & Publication. People working in Professional Services (1000-5000) are less engaged than Legal Services, Banking, and Engaging Growth.

The highest scoring question for Professional Services (1000-5000) had 89% of people agreeing that they know how their work contributes to the goals of %[Company]% (-1% compared to overall) while they were generally most positive about Contribution to Broader Purpose.


People in Professional Services (1000-5000) were generally least favourable about Equity, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 26% of people disagreeing (+3% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Professional Services (1000-5000) organizations.

1

%[Company]% effectively directs resources (funding, people and effort) towards company goals

Company Performance
2

The leaders at %[Company]% demonstrate that people are important to the company's success

Leadership
3

%[Company]% is a great company for me to make a contribution to my development

Learning & Development

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    3%

  • 3 months to 6 months

    4%

  • 6 months to less than 1 year

    9%

  • 1 to less than 2 years

    16%

  • 2 to less than 4 years

    26%

  • 4 to less than 6 years

    11%

  • 6 to less than 10 years

    14%

  • Greater than 10 years

    17%

Invest in your people and create impact