Information Technology & Services (500-1000) January 2026
~650k
Questions answered
over 12 months- /
~45
Organizations
These insights represent ~650k questions answered from ~45 organizations, collected between January 2025 and December 2025.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Information Technology & Services
Most represented regions in this benchmark
Europe
43%
Northern America
37%
Oceania
11%
Asia
5%
MEA
2%
Reported gender breakdown
Male
64%
Female
36%
Non-Binary
0.14%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
66% of Information Technology and Services (500-1000) employees are engaged
This is in the bottom 35% compared with other industries.
The median eNPS score for organizations in this benchmark is 18 and is in the top 41% compared with other industries.
How does Information Technology and Services (500-1000) compare?
People in Information Technology & Services (500-1000) were much more positive than average regarding Inclusion and Work & Life Blend.
On the lower side, people in Information Technology & Services (500-1000) had much lower favorable scores than average in Company Performance, Leadership, and Service & Quality Focus.
People working in Information Technology & Services (500-1000) are more engaged than Public Relations & Communications. People working in Information Technology & Services (500-1000) are less engaged than Entertainment & Recreation, Sports: Clubs & Admin, Consulting & Staffing, and Leisure, Travel & Tourism.
The highest scoring question for Information Technology & Services (500-1000) had 90% of people agreeing that they are able to arrange time out from work when they need to (+3% compared to overall) while they were generally most positive about Work & Life Blend.
People in Information Technology & Services (500-1000) were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 17% of people disagreeing (+3% above average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Information Technology and Services (500-1000) organizations.
1 The leaders at %[Company]% have communicated a vision that motivates me | Leadership |
2 I believe there are good career opportunities for me at %[Company]% | Learning & Development |
3 %[Company]% is a great company for me to make a contribution to my development | Learning & Development |
How long do people stay?
In the short term, 23% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+3% compared to overall) while on a longer time frame, 13% of people see themselves leaving within two years (+3% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
3%
3 months to 6 months
4%
6 months to less than 1 year
9%
1 to less than 2 years
15%
2 to less than 4 years
30%
4 to less than 6 years
15%
6 to less than 10 years
14%
Greater than 10 years
9%