Healthcare North America July 2025
~2.5m
Questions answered
over 12 months- /
~150
Organizations
These insights represent ~2.5m questions answered from ~150 organizations, collected between July 2024 and June 2025.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Hospital & Health Care, Medical Practice, Individual & Family Services, Mental Health Care, Alternative Medicine, Veterinary
Reported gender breakdown
Female
69%
Male
31%
Non-Binary
0.22%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
71% of Healthcare North America employees are engaged
This is in the top 48% compared with the overall average.
The median eNPS score for organizations in this benchmark is 17 and is in the top 39% compared with the overall average.
How does Healthcare North America compare?
People in Healthcare North America were much more positive than average regarding Growth, Social Connection, and Diversity.
On the lower side, people in Healthcare North America had much lower favorable scores than average in Equity, Action, and Decision Making.
People working in Healthcare North America are more engaged than Nonprofit Organization Management Europe, Hungary, Germany (200-500), and Turkey 1000+. People working in Healthcare North America are less engaged than Professional Services (0-100), United Arab Emirates, Insurance North America, and Technology, Science, Research Asia.
The highest scoring question for Healthcare North America had 90% of people agreeing that they know how their work contributes to the goals of %[Company]% (+1% compared to overall) while they were generally most positive about Diversity.
People in Healthcare North America were generally least favourable about Equity, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 17% of people disagreeing (+4% above average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Healthcare North America organizations.
1 %[Company]% is a great company for me to make a contribution to my development | Learning & Development |
2 The leaders at %[Company]% demonstrate that people are important to the company's success | Leadership |
3 I have confidence in the leaders at %[Company]% | Leadership |
How long do people stay?
In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
2%
3 months to 6 months
5%
6 months to less than 1 year
9%
1 to less than 2 years
18%
2 to less than 4 years
28%
4 to less than 6 years
12%
6 to less than 10 years
13%
Greater than 10 years
13%