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Civic & Social Organization (0-100) July 2025

Emerging

Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Civic & Social Organization

Most represented regions in this benchmark

  • Northern America

    71%

  • Oceania

    14%

  • Europe

    11%

Reported gender breakdown

  • Female

    68%

  • Male

    30%

  • Non-Binary

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

68% of Civic and Social Organization (0-100) employees are engaged

This is in the bottom 46% compared with other industries.


The median eNPS score for organizations in this benchmark is 8 and is in the bottom 12% compared with other industries.

How does Civic and Social Organization (0-100) compare?

People in Civic & Social Organization (0-100) were much more positive than average regarding Social Connection.


On the lower side, people in Civic & Social Organization (0-100) had much lower favorable scores than average in Equity, Action, and Feedback & Recognition.

People working in Civic & Social Organization (0-100) are more engaged than Government Administration. People working in Civic & Social Organization (0-100) are less engaged than Primary/Secondary Education, Public Safety, Financial Services, and Professional Services.

The highest scoring question for Civic & Social Organization (0-100) had 93% of people agreeing that they know how their work contributes to the goals of %[Company]% (+3% compared to overall) while they were generally most positive about Social Connection.


People in Civic & Social Organization (0-100) were generally least favourable about Equity, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 22% of people disagreeing (+5% above average).

How long do people stay?

In the short term, 25% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+5% compared to overall) while on a longer time frame, 14% of people see themselves leaving within two years (+4% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    5%

  • 3 months to 6 months

    6%

  • 6 months to less than 1 year

    11%

  • 1 to less than 2 years

    20%

  • 2 to less than 4 years

    27%

  • 4 to less than 6 years

    9%

  • 6 to less than 10 years

    13%

  • Greater than 10 years

    9%

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