The utilities benchmark represents organizations that supply communities with vital services such as energy and water. These organizations build capital intensive utilities, maintain services, operate the production of these services with specialist professionals as well as focussing on retail efforts.
Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by ] Culture Amp
Utilities
100%
Oceania
61%
North America
26%
Europe
6%
Asia
5%
MEA
1%
South America
1%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the top 36% compared with the overall average.
The average eNPS score for organizations in this benchmark is 22 and is in the bottom 36% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I rarely think about looking for a job at another company | 64% 5% above global average |
I see myself still working at [Company] in two years' time | 71% 4% above global average |
I am proud to work for [Company] | 86% 1% below global average |
I would recommend [Company] as a great place to work | 82% 2% below global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 66% 5% below global average |
People working in Utilities Female are similarly engaged as the overall average.
The highest scoring question for Utilities Female had 88% of people agreeing that they know how their work contributes to the goals of [company] (-3% compared to overall) while they were generally most positive about Teamwork & Ownership.
People in Utilities Female were generally least favourable about Feedback & Recognition, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 23% of people disagreeing (+7% above average).
In the short term, 16% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-2% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.4 stars (-0.4) |
Culture and Values | 3.2 stars (-0.7) |
Work Life Balance | 3.5 stars (-0.3) |
Compensation and Benefits | 3.6 stars (+0) |
Career Opportunities | 3.0 stars (-0.5) |
Recommend to Friend | 60.0% (-11) |
CEO Approval | 80.0% (-4) |
Organizations in Utilities Female tend to be very similar to the global all industries insights, with no significant departures from the average.
Insights data provided by Culture Amp.
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