The People & Culture Platform | Culture Amp

Wholesale 2020

The wholesale benchmark contains organizations that distribute and sell goods to other businesses and occasionally consumers in bulk. The majority of these organizations are focussed on logistics, supply chains and distribution networks. These organizations may not be household names - but you've likely used their products

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Wholesale

    100%

Region breakdown

  • North America

    73%

  • Oceania

    21%

  • Europe

    5%

  • Asia

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

73% of Wholesale employees are engaged

This is in the top 25% compared with other industries.


The average eNPS score for organizations in this benchmark is 16 and is in the bottom 49% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

70%

7% above global average

I rarely think about looking for a job at another company

60%

5% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

69%

Same as global average

I would recommend [Company] as a great place to work

81%

1% below global average

I am proud to work for [Company]

85%

1% below global average

The highest scoring question for Wholesale had 89% of People agreeing that they know how their work contributes to the goals of [company] (+0% compared to overall) while they were generally most positive about Management.


People in Wholesale were generally least favourable about Action, and were most negative towards 'My manager, or someone else, has communicated some clear actions based on recent employee survey results' with 20% of people disagreeing (+4% above average).

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-3% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I believe there are good career opportunities for me at [Company]

64% favorable

Learning & Development
2

I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies

49% favorable

Alignment & Involvement
3

I believe that my total compensation is fair, relative to similar roles at [Company]

49% favorable

Fairness
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.6 stars (-0.2)

Culture and Values

3.7 stars (-0.2)

Work Life Balance

3.5 stars (-0.3)

Compensation and Benefits

3.6 stars (+0)

Career Opportunities

3.5 stars (+0)

Recommend to Friend

65.0% (-6)

CEO Approval

68.0% (-16)

Are staff empowered with results?

Organizations in the Wholesale benchmark on average gave 7% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Wholesale


    7%



  • How does Wholesale compare?

    People in Wholesale were much more positive than average regarding Decision Making and Company Performance.


    On the lower side, People in Wholesale had much lower favorable scores than average in Action, Voice, and Fairness.

    What are organizations focussing on?

    Below are the most common areas that organizations in Wholesale choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.

    1

    I believe there are good career opportunities for me at [Company]

    64% favorable

    Learning & Development
    2

    At [Company] there is open and honest two-way communication

    57% favorable

    Collaboration & Communication
    3

    I am given opportunities to develop skills relevant to my interests

    64% favorable

    Learning & Development

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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