The People & Culture Platform | Culture Amp

Western Europe (1000+) 2020

The Western Europe benchmark represents people who work in Western Europe. It covers all industries and functions. The benchmark includes people who work in Western Europe but their organizations have headquarters in other countries. This benchmark only includes organizations of size 1000–plus employees.

  • ~1.5m

    Questions answered
    in last 12 months

  • /
  • ~95

    Organizations

These insights represent ~1.5m questions answered from ~95 organizations, ranging in size from 10 to 5,200 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    24%

  • Internet

    10%

  • Financial Services

    8%

  • Information Technology and Services

    6%

  • Food & Beverages

    4%

  • Insurance

    3%

  • Management Consulting

    2%

  • Health, Wellness and Fitness

    2%

  • Non-Profit Organization Management

    2%

  • Retail

    2%

  • Transportation/Trucking/Railroad

    2%

  • Staffing and Recruiting

    2%

Included countries

  • France
  • Netherlands
  • Ireland
  • Spain
  • Italy
  • Belgium
  • Sweden
  • Denmark
  • Portugal
  • Finland
  • Norway
  • Luxembourg
  • Malta
  • Iceland
  • Gibraltar

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

69% of Western Europe (1000+) employees are engaged

This is in the bottom 17% compared with the overall average.


The average eNPS score for organizations in this benchmark is 14 and is in the bottom 33% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I would recommend [Company] as a great place to work

81%

1% below global average

I see myself still working at [Company] in two years' time

62%

1% below global average

I rarely think about looking for a job at another company

53%

2% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

66%

3% below global average

I am proud to work for [Company]

82%

4% below global average

The highest scoring question for Western Europe 1000+) had 85% of People agreeing that they know how their work contributes to the goals of [company] (-4% compared to overall) while they were generally most positive about Management.


People in Western Europe 1000+) were generally least favourable about Feedback & Recognition, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 18% of people disagreeing (-2% below average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Western Europe (1000+) organizations.

1

At [Company] we act on promising new or innovative ideas

59% favorable


The factor this relates most closely to is Innovation

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Western Europe (1000+) organizations.

1

At [Company] we act on promising new or innovative ideas

59% favorable

Innovation
2

I have confidence in the leaders at [Company]

72% favorable

Leadership
3

[Company] is in a position to really succeed over the next three years

72% favorable

Company Performance
4

The leaders at [Company] have communicated a vision that motivates me

58% favorable

Leadership
5

I believe action will take place as a result of this survey

54% favorable

Action

How long do people stay?

In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+0% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

[Company] is in a position to really succeed over the next three years

72% favorable

Company Performance
2

I have confidence in the leaders at [Company]

72% favorable

Leadership
3

At [Company] we act on promising new or innovative ideas

59% favorable

Innovation
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.6 stars (-0.2)

Culture and Values

3.7 stars (-0.2)

Work Life Balance

3.6 stars (-0.2)

Compensation and Benefits

3.6 stars (+0)

Career Opportunities

3.3 stars (-0.2)

Recommend to Friend

68.5% (-2.5)

CEO Approval

83.0% (-1)

Are staff empowered with results?

Organizations in the Western Europe (1000+) benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Western Europe (1000+)


    9%



  • How does Western Europe (1000+) compare?

    People in Western Europe 1000+) were much more positive than average regarding Decision Making and Teamwork & Ownership.


    On the lower side, People in Western Europe 1000+) had much lower favorable scores than average in Fairness, Collaboration & Communication, and Learning & Development.

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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