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Property 2020

The property benchmark contains organizations that are involved in the management, transacting and development of property for all purposes in both commercial and residential markets.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Commercial Real Estate

    81%

  • Real Estate

    19%

Region breakdown

  • Oceania

    38%

  • North America

    34%

  • Europe

    16%

  • Asia

    13%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

73% of Property employees are engaged

This is in the top 18% compared with other industries.


The average eNPS score for organizations in this benchmark is 24 and is in the top 15% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I rarely think about looking for a job at another company

59%

4% above global average

I would recommend [Company] as a great place to work

85%

3% above global average

I see myself still working at [Company] in two years' time

65%

2% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

71%

2% above global average

I am proud to work for [Company]

87%

1% above global average

The highest scoring question for Property had 88% of People agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Work & Life Blend.


People in Property were generally least favourable about Learning & Development, and were most negative towards 'I believe that my total compensation is fair, relative to similar roles at [Company]' with 23% of people disagreeing (+0% above average).

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 13% of people see themselves leaving within two years (+1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

[Company] is a great company for me to make a contribution to my development

76% favorable

Learning & Development
2

Day-to-day decisions here demonstrate that quality and improvement are top priorities

72% favorable

Service & Quality Focus
3

[Company] is in a position to really succeed over the next three years

79% favorable

Company Performance
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

4.2 stars (+0.4)

Culture and Values

4.199999999999999 stars (+0.3)

Work Life Balance

4.0 stars (+0.2)

Compensation and Benefits

3.8 stars (+0.2)

Career Opportunities

4.0 stars (+0.5)

Recommend to Friend

82.0% (+11)

CEO Approval

85.0% (+1)

Are staff empowered with results?

Organizations in the Property benchmark on average gave 8% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Property


    8%



  • How does Property compare?

    People in Property were much more positive than average regarding Action, Decision Making, and Service & Quality Focus.


    On the lower side, People in Property had much lower favorable scores than average in Fairness and Voice.

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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