The People & Culture Platform | Culture Amp

Pharmaceuticals (Northern America) 2020

The pharmaceuticals benchmark covers organizations that are involved in the development, production and marketing of pharmaceutical drugs and medicines. They employ cohorts of highly educated, expert technical staff who are engaged in lab research, who are backed by office-based business employees, such as sales, marketing and administration.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Pharmaceuticals

    100%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

74% of Pharmaceuticals (Northern America) employees are engaged

This is in the top 17% compared with the overall average.


The average eNPS score for organizations in this benchmark is 23 and is in the top 21% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I am proud to work for [Company]

91%

5% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

73%

4% above global average

I would recommend [Company] as a great place to work

85%

3% above global average

I see myself still working at [Company] in two years' time

66%

3% above global average

I rarely think about looking for a job at another company

57%

2% above global average

The highest scoring question for Pharmaceuticals Northern America had 92% of People agreeing that they know how their work contributes to the goals of [company] (+3% compared to overall) while they were generally most positive about Management.


People in Pharmaceuticals Northern America were generally least favourable about Service & Quality Focus, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 24% of people disagreeing (+4% above average).

How long do people stay?

In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

My manager gives me useful feedback on how well I am performing

76% favorable

Management
2

My job performance is evaluated fairly

71% favorable

Feedback & Recognition
3

My job performance is evaluated fairly

71% favorable

Feedback & Recognition
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.9 stars (+0.1)

Culture and Values

3.9 stars (+0)

Work Life Balance

4.0 stars (+0.2)

Compensation and Benefits

4.0 stars (+0.4)

Career Opportunities

3.7 stars (+0.2)

Recommend to Friend

75.0% (+4)

CEO Approval

97.0% (+13)

Are staff empowered with results?

Organizations in the Pharmaceuticals (Northern America) benchmark on average gave 4% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Pharmaceuticals (Northern America)


    4%



  • How does Pharmaceuticals (Northern America) compare?

    People in Pharmaceuticals Northern America were much more positive than average regarding Action, Service & Quality Focus, and Decision Making.


    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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