The Employee Experience Platform | Culture Amp

Management Consulting 2020

The management consulting benchmark contains firms that provide external advice and expertise to an organization's senior leaders. Employees often spend large amounts of time away from the office, providing consulting services or being involved in business development and sales.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Management Consulting


Region breakdown

  • North America


  • Asia


  • Europe


  • Oceania


  • South America


Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

71% of Management Consulting employees are engaged

This is in the top 46% compared with other industries.

The average eNPS score for organizations in this benchmark is 22 and is in the top 20% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I would recommend [Company] as a great place to work


3% above global average

I see myself still working at [Company] in two years' time


2% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere


Same as global average

I am proud to work for [Company]


1% below global average

I rarely think about looking for a job at another company


3% below global average

The highest scoring question for Management Consulting had 90% of People agreeing that they are able to arrange time out from work when they need to (+3% compared to overall) while they were generally most positive about Work & Life Blend.

People in Management Consulting were generally least favourable about Service & Quality Focus, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 13% of people disagreeing (-7% below average).

How long do people stay?

In the short term, 23% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+3% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.


The products and services [Company] provides are as good as, or better than, our main competitors

74% favorable

Company Performance

I have confidence in the leaders at [Company]

75% favorable


[Company] is in a position to really succeed over the next three years

76% favorable

Company Performance
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.8 stars (+0)

Culture and Values

3.7 stars (-0.2)

Work Life Balance

3.9 stars (+0.1)

Compensation and Benefits

3.6 stars (+0)

Career Opportunities

3.5 stars (+0)

Recommend to Friend

69.0% (-2)

CEO Approval

84.0% (+0)

Are staff empowered with results?

Organizations in the Management Consulting benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).

  • Global average


  • Management Consulting


  • How does Management Consulting compare?

    People in Management Consulting were much more positive than average regarding Action, Collaboration & Communication, and Decision Making.

    What are organizations focussing on?

    Below are the most common areas that organizations in Management Consulting choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.


    I believe there are good career opportunities for me at [Company]

    65% favorable

    Learning & Development

    When it is clear that someone is not delivering in their role we do something about it

    47% favorable

    Feedback & Recognition

    Day-to-day decisions here demonstrate that quality and improvement are top priorities

    62% favorable

    Service & Quality Focus

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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