The Employee Experience Platform | Culture Amp

Logistics & Transport (Oceania) 2020

The logistics and yransport benchmark covers organizations that are helping solve the complex challenges of moving freight, goods or people from one location to another. They employee staff working on the ground in warehouses, shipping yards, on the road, and those that provide support from headquarters such as admin, HR, finance, sales and operational roles.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Wholesale


  • Transportation/Trucking/Railroad


  • Logistics and Supply Chain


  • Warehousing


Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

69% of Logistics and Transport (Oceania) employees are engaged

This is in the bottom 24% compared with the overall average.

The average eNPS score for organizations in this benchmark is 5 and is in the bottom 5% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time


5% above global average

I rarely think about looking for a job at another company


Same as global average

I am proud to work for [Company]


4% below global average

I would recommend [Company] as a great place to work


5% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere


5% below global average

The highest scoring question for Logistics & Transport Oceania had 88% of People agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Management.

People in Logistics & Transport Oceania were generally least favourable about Social Connection, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 20% of people disagreeing (+0% above average).

How long do people stay?

In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-3% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.


[Company] effectively directs resources (funding, people and effort) towards company goals

55% favorable

Company Performance

Workloads are divided fairly among people where I work

56% favorable

Teamwork & Ownership

Most of the systems and processes here support us getting our work done effectively

51% favorable

Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.4 stars (-0.4)

Culture and Values

2.95 stars (-0.9)

Work Life Balance

3.45 stars (-0.3)

Compensation and Benefits

3.15 stars (-0.5)

Career Opportunities

3.0 stars (-0.5)

Recommend to Friend

39.5% (-31.5)

CEO Approval

100.0% (+16)

Are staff empowered with results?

Organizations in the Logistics and Transport (Oceania) benchmark on average gave 2% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).

  • Global average


  • Logistics and Transport (Oceania)


  • How does Logistics and Transport (Oceania) compare?

    People in Logistics & Transport Oceania were much more positive than average regarding Decision Making.

    On the lower side, People in Logistics & Transport Oceania had much lower favorable scores than average in Voice, Fairness, and Feedback & Recognition.

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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