The Employee Experience Platform | Culture Amp

Hong Kong (1000+) 2020

The Hong Kong benchmark represents people who work in Hong Kong. It covers all industries and functions. The benchmark includes people who work in Hong Kong but their organizations have headquarters in other countries. This benchmark only includes organizations of size 1000–plus employees.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software


  • Information Technology and Services


  • Public Relations and Communications


  • Financial Services


  • Retail


  • Health, Wellness and Fitness


  • Staffing and Recruiting


  • Insurance


  • Legal Services


  • Logistics and Supply Chain


  • Non-Profit Organization Management


  • Investment Management


  • Electrical/Electronic Manufacturing


  • Accounting


  • Management Consulting


  • Information Services


  • Apparel & Fashion


  • Consumer Electronics


  • Motion Pictures and Film


  • Media Production


  • Food & Beverages


  • Online Media


  • Automotive


  • Transportation/Trucking/Railroad


  • Construction


Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

68% of Hong Kong (1000+) employees are engaged

This is in the bottom 9% compared with the overall average.

The average eNPS score for organizations in this benchmark is -7 and is the lowest scoring group compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time


Same as global average

I rarely think about looking for a job at another company


1% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere


2% below global average

I would recommend [Company] as a great place to work


6% below global average

I am proud to work for [Company]


7% below global average

The highest scoring question for Hong Kong 1000+) had 85% of People agreeing that we hold ourselves and our team members accountable for results (+8% compared to overall) while they were generally most positive about Management.

People in Hong Kong 1000+) were generally least favourable about Company Performance, and were most negative towards 'I believe that my total compensation is fair, relative to similar roles at [Company]' with 22% of people disagreeing (+0% above average).

How long do people stay?

In the short term, 16% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-4% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.


My manager (or someone in management) has shown a genuine interest in my career aspirations

69% favorable

Learning & Development

I believe there are good career opportunities for me at [Company]

63% favorable

Learning & Development

I believe that my total compensation is fair, relative to similar roles at [Company]

47% favorable

Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.55 stars (-0.2)

Culture and Values

3.75 stars (-0.1)

Work Life Balance

3.55 stars (-0.2)

Compensation and Benefits

3.5 stars (-0.1)

Career Opportunities

3.3 stars (-0.2)

Recommend to Friend

67.0% (-4)

CEO Approval

79.5% (-4.5)

Are staff empowered with results?

Organizations in the Hong Kong (1000+) benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).

  • Global average


  • Hong Kong (1000+)


  • How does Hong Kong (1000+) compare?

    People in Hong Kong 1000+) were much more positive than average regarding Action, Feedback & Recognition, and Collaboration & Communication.

    On the lower side, People in Hong Kong 1000+) had much lower favorable scores than average in Company Performance, Engagement, and Work & Life Blend.

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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