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Function: Legal & Finance 2020

The legalfinance benchmark includes responses from only people who work within this specific function group. These people had role titles such as Accounting, Auditing, Tax, Payroll, Risk, and Financial Analyst.

  • ~1.6m

    Questions answered
    in last 12 months

  • /
  • ~850

    Organizations

These insights represent ~1.6m questions answered from ~850 organizations, ranging in size from 0 to 1,900 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    18%

  • Information Technology and Services

    8%

  • Internet

    6%

  • Financial Services

    4%

  • Insurance

    3%

  • Investment Banking

    3%

  • Investment Management

    3%

  • Hospital & Health Care

    2%

  • Non-Profit Organization Management

    2%

  • Food & Beverages

    2%

  • Wholesale

    2%

  • Commercial Real Estate

    2%

Region breakdown

  • North America

    46%

  • Oceania

    23%

  • Europe

    18%

  • Asia

    8%

  • MEA

    3%

  • South America

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

71% of Function: Legal and Finance employees are engaged

This is in the bottom 33% compared with other job functions.


The average eNPS score for people in this group is 14 and is in the bottom 23% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

64%

1% above global average

I would recommend [Company] as a great place to work

83%

1% above global average

I rarely think about looking for a job at another company

55%

Same as global average

I am proud to work for [Company]

86%

Same as global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

68%

1% below global average

The highest scoring question for Function Legal & Finance had 91% of People agreeing that they understand how their work contributes to [company]'s mission (+0% compared to overall) while they were generally most positive about Diversity.


People in Function Legal & Finance were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 20% of people disagreeing (+0% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Function: Legal and Finance organizations.

1

I have confidence in the leaders at [Company]

73% favorable


The factor this relates most closely to is Leadership

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Function: Legal and Finance organizations.

1

I have confidence in the leaders at [Company]

73% favorable

Leadership
2

The leaders at [Company] demonstrate that people are important to the company's success

71% favorable

Leadership
3

[Company] really allows us to make a positive difference

70% favorable

Social Connection
4

[Company] effectively directs resources (funding, people and effort) towards company goals

57% favorable

Company Performance
5

People from all backgrounds have equal opportunities to succeed at [Company]

80% favorable

Fairness

How long do people stay?

In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+0% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I have confidence in the leaders at [Company]

73% favorable

Leadership
2

[Company] effectively directs resources (funding, people and effort) towards company goals

57% favorable

Company Performance
3

I am happy with my current role relative to what was described to me

75% favorable

Alignment & Involvement
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.7 stars (-0.1)

Culture and Values

3.8 stars (-0.1)

Work Life Balance

3.8 stars (+0)

Compensation and Benefits

3.6 stars (+0)

Career Opportunities

3.5 stars (+0)

Recommend to Friend

69.0% (-2)

CEO Approval

83.0% (-1)

Are staff empowered with results?

Organizations in the Function: Legal and Finance benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Function: Legal and Finance


    9%



  • How does Function: Legal and Finance compare?

    People in Function Legal & Finance were much more positive than average regarding Fairness, Decision Making, and Diversity.


    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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