The domain expertise benchmark includes responses from only people who work within this specific function group. These people had roles that were very specific to the industry and domain they worked in. These people had job titles such as QA Engineer, Surgical Technologist and Field Technician.
~5m
Questions answered
in last 12 months
~1k
Organizations
These insights represent ~5m questions answered from ~1k organizations, ranging in size from 0 to 3,800 people, in the last 12 months.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Computer Software
25%
Information Technology and Services
11%
Internet
6%
Insurance
3%
Investment Banking
3%
Financial Services
3%
Non-Profit Organization Management
2%
Food & Beverages
2%
North America
54%
Europe
17%
Oceania
13%
Asia
12%
MEA
3%
South America
1%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the bottom 42% compared with other job functions.
The average eNPS score for people in this group is 18 and is in the top 42% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I would recommend [Company] as a great place to work | 84% 2% above global average |
I rarely think about looking for a job at another company | 56% 1% above global average |
I see myself still working at [Company] in two years' time | 64% 1% above global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 68% 1% below global average |
I am proud to work for [Company] | 85% 1% below global average |
People within Function Domain Expertise are less engaged than Function Sales and Function Leadership.
The highest scoring question for Function Domain Expertise had 91% of People agreeing that they are able to arrange time out from work when they need to (+4% compared to overall) while they were generally most positive about Work & Life Blend.
People in Function Domain Expertise were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 17% of people disagreeing (-3% below average).
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Function: Domain Expertise organizations.
The leaders at [Company] demonstrate that people are important to the company's success
The factor this relates most closely to is Leadership
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Function: Domain Expertise organizations.
1 The leaders at [Company] demonstrate that people are important to the company's success | 72% favorable Leadership |
2 I am satisfied with how decisions are made at [Company] | 55% favorable Decision Making |
3 [Company] is a great company for me to make a contribution to my development | 77% favorable Learning & Development |
4 I have confidence in the leaders at [Company] | 75% favorable Leadership |
5 I feel like I belong at [Company] | 77% favorable Belonging |
In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (-1% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 I am satisfied with how decisions are made at [Company] | 55% favorable Decision Making |
2 When I share my opinion, it is valued | 77% favorable Voice |
3 The leaders at [Company] demonstrate that people are important to the company's success | 72% favorable Leadership |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.8 stars (+0) |
Culture and Values | 3.9 stars (+0) |
Work Life Balance | 3.9 stars (+0.1) |
Compensation and Benefits | 3.7 stars (+0.1) |
Career Opportunities | 3.6 stars (+0.1) |
Recommend to Friend | 72.0% (+1) |
CEO Approval | 85.0% (+1) |
Organizations in the Function: Domain Expertise benchmark on average gave 10% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
Global average
10%
Function: Domain Expertise
10%
People in Function Domain Expertise were much more positive than average regarding Decision Making, Collaboration & Communication, and Learning & Development.
Insights data provided by Culture Amp.
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