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Financial Services (Female) 2020

The financial services benchmark represents a range of financial services companies from more traditional, large financial services firms to small, regional organizations. Please note that the companies in this benchmark make up a subset of the broader Finance Benchmark which includes all Financial institutions. This benchmark only includes Women employees. We use woman and man because most of our customers are using binary options.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Financial Services

    100%

Region breakdown

  • North America

    42%

  • Europe

    28%

  • Asia

    11%

  • Oceania

    10%

  • MEA

    5%

  • South America

    4%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

72% of Financial Services (Female) employees are engaged

This is in the top 44% compared with the overall average.


The average eNPS score for organizations in this benchmark is 16 and is in the bottom 44% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

67%

4% above global average

I rarely think about looking for a job at another company

57%

2% above global average

I would recommend [Company] as a great place to work

83%

1% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

69%

Same as global average

I am proud to work for [Company]

84%

2% below global average

The highest scoring question for Financial Services had 90% of Women agreeing that they know how their work contributes to the goals of [company] (+1% compared to overall) while they were generally most positive about Management.


Women in Financial Services were generally least favourable about Service & Quality Focus, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 13% of people disagreeing (-1% below average).

How long do people stay?

In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

The information I need to do my job effectively is readily available

72% favorable

Enablement
2

I believe there are good career opportunities for me at [Company]

61% favorable

Learning & Development
3

I have confidence in the leaders at [Company]

77% favorable

Leadership
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

4.05 stars (+0.2)

Culture and Values

4.3 stars (+0.4)

Work Life Balance

4.1 stars (+0.3)

Compensation and Benefits

3.95 stars (+0.4)

Career Opportunities

3.8 stars (+0.2)

Recommend to Friend

79.0% (+8)

CEO Approval

87.0% (+3)

Are staff empowered with results?

Organizations in the Financial Services (Female) benchmark on average gave 11% of employees access to reports with their survey results. This is higher than average and demonstrates that organizations in this benchmark tend to be more transparent with their survey results to leaders and managers.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Financial Services (Female)


    11%

  • Global average


    10%



  • How does Financial Services (Female) compare?

    Women in Financial Services were much more positive than average regarding Decision Making.


    On the lower side, Women in Financial Services had much lower favorable scores than average in Voice.

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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