The Employee Experience Platform | Culture Amp

Finance (United Kingdom) 2020

The finance benchmark represents a broad range of finance and investment focused companies. They range from more traditional finance companies (often those focused on modernizing) as well as more disruptive finance companies that might be described as 'FinTech'.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Financial Services

    30%

  • Commercial Real Estate

    17%

  • Insurance

    17%

  • Investment Banking

    15%

  • Investment Management

    15%

  • Real Estate

    4%

  • Venture Capital & Private Equity

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

72% of Finance (United Kingdom) employees are engaged

This is in the top 46% compared with the overall average.


The average eNPS score for organizations in this benchmark is 17 and is in the top 46% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

[Company] motivates me to go beyond what I would in a similar role elsewhere

71%

2% above global average

I see myself still working at [Company] in two years' time

64%

1% above global average

I rarely think about looking for a job at another company

56%

1% above global average

I would recommend [Company] as a great place to work

82%

Same as global average

I am proud to work for [Company]

85%

1% below global average

The highest scoring question for Finance United Kingdom had 91% of People agreeing that they know how their work contributes to the goals of [company] (+2% compared to overall) while they were generally most positive about Management.


People in Finance United Kingdom were generally least favourable about Service & Quality Focus, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 11% of people disagreeing (-3% below average).

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 13% of people see themselves leaving within two years (+1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I am happy with my current role relative to what was described to me

80% favorable

Alignment & Involvement
2

I believe action will take place as a result of this survey

54% favorable

Action
3

The products and services [Company] provides are as good as, or better than, our main competitors

74% favorable

Company Performance
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.9 stars (+0.1)

Culture and Values

3.95 stars (+0.1)

Work Life Balance

3.9 stars (+0.1)

Compensation and Benefits

3.65 stars (+0)

Career Opportunities

3.5 stars (+0)

Recommend to Friend

76.0% (+5)

CEO Approval

85.0% (+1)

Are staff empowered with results?

Organizations in the Finance (United Kingdom) benchmark on average gave 11% of employees access to reports with their survey results. This is higher than average and demonstrates that organizations in this benchmark tend to be more transparent with their survey results to leaders and managers.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Finance (United Kingdom)


    11%

  • Global average


    10%



  • How does Finance (United Kingdom) compare?

    People in Finance United Kingdom were much more positive than average regarding Decision Making, Company Performance, and Social Connection.


    On the lower side, People in Finance United Kingdom had much lower favorable scores than average in Voice.

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

    Build a world-class employee experience today

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