The Employee Experience Platform | Culture Amp

Construction & Heavy Industry (United States) 2020

The construction and heavy industry benchmark covers industries that are often doing things on a grand physical scale. They employ engineers, machinery operators and other skilled workers who can bring big projects and endeavors to life.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Construction


  • Automotive


  • Utilities


  • Renewables & Environment


  • Mining & Metals


  • Machinery


  • Oil & Energy


  • Civil Engineering


  • Building Materials


Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

77% of Construction and Heavy Industry (United States) employees are engaged

This is in the top 4% compared with the overall average.

The average eNPS score for organizations in this benchmark is 29 and is in the top 12% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time


13% above global average

I rarely think about looking for a job at another company


7% above global average

I would recommend [Company] as a great place to work


5% above global average

I am proud to work for [Company]


3% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere


3% above global average

The highest scoring question for Construction & Heavy Industry United States had 90% of People agreeing that they know how their work contributes to the goals of [company] (+1% compared to overall) while they were generally most positive about Work & Life Blend.

People in Construction & Heavy Industry United States were generally least favourable about Innovation, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 16% of people disagreeing (+2% above average).

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 6% of people see themselves leaving within two years (-6% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.


I have confidence in the leaders at [Company]

73% favorable


[Company] is in a position to really succeed over the next three years

70% favorable

Company Performance

Generally, I believe my workload is reasonable for my role

74% favorable

Work & Life Blend
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.65 stars (-0.1)

Culture and Values

3.55 stars (-0.4)

Work Life Balance

3.85 stars (+0.1)

Compensation and Benefits

3.75 stars (+0.1)

Career Opportunities

3.4 stars (-0.1)

Recommend to Friend

68.5% (-2.5)

CEO Approval

73.0% (-11)

Are staff empowered with results?

Organizations in the Construction and Heavy Industry (United States) benchmark on average gave 8% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).

  • Global average


  • Construction and Heavy Industry (United States)


  • How does Construction and Heavy Industry (United States) compare?

    People in Construction & Heavy Industry United States were much more positive than average regarding Decision Making, Learning & Development, and Engagement.

    On the lower side, People in Construction & Heavy Industry United States had much lower favorable scores than average in Action, Voice, and Innovation.

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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