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Construction & Heavy Industry 2020

The construction and heavy industry benchmark covers industries that are often doing things on a grand physical scale. They employ engineers, machinery operators and other skilled workers who can bring big projects and endeavors to life.

  • ~5m

    Questions answered
    in last 12 months

  • /
  • ~90

    Organizations

These insights represent ~5m questions answered from ~90 organizations, ranging in size from 40 to 33,100 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Construction

    30%

  • Utilities

    20%

  • Automotive

    14%

  • Oil & Energy

    10%

  • Renewables & Environment

    9%

  • Mining & Metals

    7%

  • Machinery

    3%

  • Building Materials

    3%

Region breakdown

  • Oceania

    65%

  • North America

    17%

  • Europe

    11%

  • Asia

    6%

  • MEA

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

71% of Construction and Heavy Industry employees are engaged

This is in the bottom 42% compared with other industries.


The average eNPS score for organizations in this benchmark is 16 and is in the bottom 44% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

68%

5% above global average

I rarely think about looking for a job at another company

55%

Same as global average

I would recommend [Company] as a great place to work

81%

1% below global average

I am proud to work for [Company]

84%

2% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

65%

4% below global average

The highest scoring question for Construction & Heavy Industry had 88% of People agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Work & Life Blend.


People in Construction & Heavy Industry were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 24% of people disagreeing (+4% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Construction and Heavy Industry organizations.

1

[Company] is a great company for me to make a contribution to my development

72% favorable


The factor this relates most closely to is Learning & Development

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Construction and Heavy Industry organizations.

1

[Company] is a great company for me to make a contribution to my development

72% favorable

Learning & Development
2

[Company] effectively directs resources (funding, people and effort) towards company goals

58% favorable

Company Performance
3

Day-to-day decisions here demonstrate that quality and improvement are top priorities

62% favorable

Service & Quality Focus
4

The leaders at [Company] demonstrate that people are important to the company's success

66% favorable

Leadership
5

I am happy with my current role relative to what was described to me

76% favorable

Alignment & Involvement

How long do people stay?

In the short term, 21% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-3% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

[Company] effectively directs resources (funding, people and effort) towards company goals

58% favorable

Company Performance
2

Day-to-day decisions here demonstrate that quality and improvement are top priorities

62% favorable

Service & Quality Focus
3

The products and services [Company] provides are as good as, or better than, our main competitors

76% favorable

Company Performance
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.5 stars (-0.3)

Culture and Values

3.4 stars (-0.5)

Work Life Balance

3.3 stars (-0.5)

Compensation and Benefits

3.45 stars (-0.1)

Career Opportunities

3.3 stars (-0.2)

Recommend to Friend

66.0% (-5)

CEO Approval

80.5% (-3.5)

Are staff empowered with results?

Organizations in the Construction and Heavy Industry benchmark on average gave 7% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Construction and Heavy Industry


    7%



  • How does Construction and Heavy Industry compare?

    People in Construction & Heavy Industry were much more positive than average regarding Decision Making.


    On the lower side, People in Construction & Heavy Industry had much lower favorable scores than average in Action, Feedback & Recognition, and Fairness.

    What are organizations focussing on?

    Below are the most common areas that organizations in Construction and Heavy Industry choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.

    1

    I believe there are good career opportunities for me at [Company]

    61% favorable

    Learning & Development
    2

    The leaders at [Company] have communicated a vision that motivates me

    60% favorable

    Leadership
    3

    I receive appropriate recognition for good work at [Company]

    63% favorable

    Feedback & Recognition

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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