Sapient Insights Group releases ‘Voice of the Customer’ HR technology ranking; Culture Amp voted #1 for Vendor Satisfaction
September 18, 2025
Culture Amp recognized as #1 for Vendor Satisfaction (Enterprise) and Top 5 for User Experience
18 September 2025 - San Francisco, New York, Chicago, London, Melbourne, Berlin – Culture Amp, the world’s leading employee experience platform, has taken top honours for Vendor Satisfaction in Sapient Insight Group’s ‘Voice of the Customer’ 2025-2026 HR Systems Survey.
Announced at the HR Technology Conference in Las Vegas on September 18, the comprehensive, long-running HR Systems Survey remains an objective source of market feedback. Sourcing non-sponsored perspectives and voting towards the Voice of the Customer vendor rankings, in its 28th year, survey responses were collected from HR professionals representing more than 4,600 organizations worldwide.
Culture Amp’s employee experience platform empowers companies of all sizes and industries to transform employee engagement, foster cultures of continuous learning and development, and drive sustainable high performance. In addition to achieving the top position for Vendor Satisfaction in the Employee Experience category for Enterprise customers, Culture Amp also secured top 5 positions in User Experience across Enterprise, Mid-Market and SMB categories, underscoring the company’s dedication to customer success.
“We are honored to receive this esteemed ranking- determined by more than 10,000 HR professionals across the market. These results underscore our commitment to help our customers create and sustain a culture of high performance, driven by a strong commitment to employee engagement,” said Chief Marketing Officer, Paige O’Neill. “We are thrilled to be recognized for the value we create for our customers, and for the tools we provide to help them foster engagement, sustain performance and create workplaces where employees feel valued.”
As the only company to appear in the top 5 lists for Vendor Satisfaction and User Experience across Enterprise, Mid-Market and SMB categories, Culture Amp appeals to organizations of all sizes. In the words of Culture Amp customers:
“The People Scientists have changed the way we look at the process as a whole. It’s not just about data, it’s about human psychology and what makes people tick. We’ve gotten way more with Culture Amp than we’ve ever gotten with a consultant.” (ZS Associates)
“Our leaders love it. They stalk us for the results every time we run a survey. Even our Managing Director is refreshing the platform live because he’s so interested to hear from the team. It has saved us so much time and drives more accountability.” (H&H Group)
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About Culture Amp
Culture Amp is the world’s leading employee experience and people performance platform, revolutionizing how 25 million employees across more than 6,800 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams.
Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading capital venture funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit www.cultureamp.com
About Sapient Insights Group
Sapient Insights Group is a certified women-owned, privately-owned consulting, research, and advisory firm. The company works with organizations in the areas of HR and finance technology, HR strategy and transformation, leadership and culture, and change management. The company's HR Systems Survey is the HR profession's most trusted source for objective data on the HR technology market and insights to guide buyer investments, vendor product development, and marketing. For more information, visit www.sapientinsights.com.
About the 2025-2026 HR Systems Survey
Now in its 28th year, Sapient's HR Systems Survey is unquestionably the longest-running, most comprehensive survey of the HR technology landscape, as well as the only completely objective, non-sponsored study of its kind. This year, HR professionals representing 4,670 organizations worldwide participated, and 1,000 technology vendors were referenced.
As the HR technology landscape has expanded, so has the survey, which now covers 22 technology segments, including emerging technologies and AI workforce tools. The annual report, scheduled for publication in October 2025, will feature an in-depth analysis of each technology segment, including current and future adoption rates, customer retention, replacement plans, and projected vendor growth. The report also breaks down the demographics of HR organizations, system governance, system strategy and implementation, business and talent outcomes, technology spending, and much more.
Learn more about Sapient Insight Group’s Voice of the Customer survey and results here.