Employee surveys allow you to capture a snapshot of employee feedback at a point in time, and see trends in culture over time.
Many types of employee surveys exist to help you make decisions to create a better culture and more engaged and effective employees.
The most common types of employee surveys are employee engagement surveys, employee experience surveys and effectiveness surveys. Using one or more of these types of surveys shows your employees that you want to hear from them, and can guide business decisions to help you improve the employee experience.
1. Employee Engagement Survey
So, what is employee engagement anyways?
Employee engagement definition:
Employee engagement represents the levels of enthusiasm and connection employees have with their organization. It's a measure of how motivated people are to put in extra effort for their organization, and a sign of how committed they are to staying there.
The best employee engagement surveys take you seamlessly from gathering feedback and sharing it with your team, to taking action on results.
The ability to easily view collected data and create reports are key to a good employee engagement survey. Access to engagement survey benchmark data is also important, because it allows you to see how your company ranks in comparison to others in your industry.
You should be able to look at the survey data and understand what is affecting your employee’s engagement in a positive or negative way. Then, you should be able to create reports that help you communicate this information to other people. Understanding what factors drive employee engagement allows you to take action on specific areas, and create a better company culture.
2. Employee Experience Surveys
To find out more about peoples’ experiences at your company, survey people throughout the employee lifecycle.
Candidate Feedback Survey
While they may not be an employee yet, the experience that a candidate has with your company during the interview process is important. This feedback can tell you how the majority of candidates find out about your job openings, what they were most attracted to in the position, and how they felt about your recruitment process. Seeing candidate feedback over time through a survey helps you make informed decisions to improve job postings and recruitment processes.
First impressions are important, and your employees' onboarding experience is no different. These types of surveys are generally not anonymous, as the employee-specific results can lead to in-depth conversation and action planning. For example, the results of an onboarding survey taken by the employee, Willow, are discussed between Willow and their manager to ensure their experience with the company is off to a good start. Having an onboarding survey in place also shows employees from the beginning that your company values hearing from them, and will take action on their feedback.
Exit surveys help you understand how people who leave your company perceive it as an employee in transition. You’ll want to look for an exit survey that gives you details on why employees are leaving, where they are headed, and what their experience was like while they were working with your company. The ability to customize questions or code for regrettable/non-regrettable exits can make your data more useful.
3. Employee Effectiveness Surveys
Manager and Employee feedback surveys are intended to help individuals gain insights through honest feedback that can help them set goals for future development.
Manager Feedback Survey
In a manager effectiveness survey, employees will be asked questions on how they perceive their managers. This feedback can be used to provide action planning for each manager (for example training or mentoring) and also provide insight into manager effectiveness overall.
Employee Development Survey
Employee effectiveness surveys allow individuals to receive intimate and honest feedback from their peers. Rather than being used for performance evaluation, this information empowers the individual employee to see where they excel and identifies areas for personal learning and development.
You can run your own employee surveys on the Culture Amp platform and gather the data and insights to make impactful decisions about your business and employee development. Our surveys are thoughtfully crafted by our team of data scientists and psychologists taking into account human behavior, responses to feedback, benchmark data and more.
Learn how to use Culture Amp’s employee surveys as you scale