Action framework: Acting effectively on employee feedback

Collecting employee feedback⁠ (opens in a new tab) has come a long way, and we’ve found that while organizations are great at collecting feedback, they don’t always feel confident sharing results. Managers are often unsure of how to act on what they’ve learned. 

When action isn’t taken on feedback, employees lose interest in contributing, and we believe that no checklist mentality or generalized best practices from academic studies will drive real action from the ground up.

That’s why we created the action framework — a first-of-its-kind set of tools that will take you from finding focus areas⁠ (opens in a new tab) easily to discovering the right action to take on those areas to drive change.

How does the action framework help you?

Once a survey closes and you receive the results, managers may need your support and guidance on what steps to take next.

With the action framework, you can:

• Identify impactful focus areas in response to employee feedback

• Decide on which actions to take with inspiration from, based on advice from 5,000+ culture-first companies⁠ (opens in a new tab)

• Drive effective action on survey results with their teams

When you take action based on employee feedback, meaningful and positive changes follow that can directly impact your organization's success. Whether trying to increase engagement⁠ (opens in a new tab) or improve retention⁠ (opens in a new tab), the action framework can empower your managers to take action easily and quickly to build momentum and improve your workplace.

How does the action framework work?

The action framework process is simple and powerful.

Conveniently share reports directly with managers by sending report-sharing notifications from within the Culture Amp platform — saving time and effort. 

Managers review reports and are guided by the Focus Agent⁠ (opens in a new tab) to easily identify areas with the most potential for positive impact.

Managers then use the Inspiration Engine⁠ (opens in a new tab), a revolutionary tool at the heart of the action framework full of inspirations and ideas that innovative companies and community members have used to improve their chosen focus area, to decide what action to take. 

Not only can you edit and customize these inspirations⁠ (opens in a new tab) to fit your team’s needs, you can also add your ideas to the engine contributing to Collective Intelligence and organizational success globally.

Track activity – from who has viewed reports to who has committed to which actions – all while ensuring a smooth end-to-end process.

Feeling inspired?

The Action Framework is available to all Culture Amp Employee Engagement⁠ (opens in a new tab) customers. Best yet? It comes at no additional cost. If you would like to learn more about the action Framework and how the Culture Amp⁠ (opens in a new tab) platform can help you discover actionable focus areas, contact us⁠ (opens in a new tab). 

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