Utilities United States July 2025
Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Utilities
Reported gender breakdown
Male
71%
Female
29%
Non-Binary
0.05%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
69% of Utilities United States employees are engaged
This is in the bottom 47% compared with the overall average.
The median eNPS score for organizations in this benchmark is 16 and is in the top 41% compared with the overall average.
How does Utilities United States compare?
People in Utilities United States were much more positive than average regarding Alignment & Involvement.
On the lower side, people in Utilities United States had much lower favorable scores than average in Action, Collaboration & Communication, and Feedback & Recognition.
People working in Utilities United States are more engaged than Nonprofit Organization Management Europe, Hungary, Germany (200-500), and Turkey 1000+. People working in Utilities United States are less engaged than New Tech Middle East & Africa, Manufacturing Southeast Asia, Architecture & Planning, and Biotechnology & Medical Devices (100-200).
The highest scoring question for Utilities United States had 87% of people agreeing that their manager genuinely cares about their wellbeing (+0% compared to overall) while they were generally most positive about Alignment & Involvement.
People in Utilities United States were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 22% of people disagreeing (+5% above average).
How long do people stay?
In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
4%
3 months to 6 months
7%
6 months to less than 1 year
8%
1 to less than 2 years
14%
2 to less than 4 years
29%
4 to less than 6 years
11%
6 to less than 10 years
10%
Greater than 10 years
16%