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Retail Central Europe July 2025

Emerging

Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Consumer Goods, Consumer Electronics, Consumer Services, Apparel & Fashion, Cosmetics, Retail, Furniture, Luxury Goods & Jewelry, Textiles

Reported gender breakdown

  • Male

    53%

  • Female

    47%

  • Non-Binary

    0.12%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

63% of Retail Central Europe employees are engaged

This is in the bottom 39% compared with the overall average.


The median eNPS score for organizations in this benchmark is 0 and is in the bottom 12% compared with the overall average.

How does Retail Central Europe compare?

People in Retail Central Europe were much more positive than average regarding Company Performance and Alignment & Involvement.


On the lower side, people in Retail Central Europe had much lower favorable scores than average in Service & Quality Focus, Feedback & Recognition, and Action.

People working in Retail Central Europe are more engaged than Nonprofit Organization Management Europe, Hungary, Germany (200-500), and Turkey 1000+. People working in Retail Central Europe are less engaged than Automotive & Machinery APAC, Technology, Science, Research 1000+, Marketing & Advertising, and Nonprofit Organization Management APAC.

The highest scoring question for Retail Central Europe had 89% of people agreeing that they know what they need to do to be successful in their role (+2% compared to overall) while they were generally most positive about Alignment & Involvement.


People in Retail Central Europe were generally least favourable about Service & Quality Focus, and were most negative towards 'Generally, the right people are rewarded and recognized at %[Company]%' with 26% of people disagreeing (+14% above average).

How long do people stay?

In the short term, 26% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+6% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+2% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    1%

  • 3 months to 6 months

    3%

  • 6 months to less than 1 year

    6%

  • 1 to less than 2 years

    15%

  • 2 to less than 4 years

    26%

  • 4 to less than 6 years

    12%

  • 6 to less than 10 years

    15%

  • Greater than 10 years

    22%

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