The Employee Experience Platform | Culture Amp

Pharmaceuticals 2022

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

  • Pharmaceuticals


Most represented regions in this benchmark

  • North America


  • Europe


Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

70% of Pharmaceuticals employees are engaged

This is in the bottom 47% compared with other industries.

The average eNPS score for organizations in this benchmark is 7 and is in the bottom 5% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I would recommend [Company] as a great place to work


8% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere


2% below global average

I am proud to work for [Company]


3% below global average

I rarely think about looking for a job at another company


2% below global average

I see myself still working at [Company] in two years' time


2% below global average

The highest scoring question for Pharmaceuticals had 91% of people agreeing that they know how their work contributes to the goals of [Company] (+1% compared to overall) while they were generally most positive about Growth.

People in Pharmaceuticals were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 19% of people disagreeing (+4% above average).

How long do people stay?

In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+2% compared to overall).

Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.7 stars (-0.3)

Senior Leadership

3.1 stars (-0.4)

Diversity and Inclusion

3.8 stars (-0.3)

Culture and Values

3.4 stars (-0.5)

Work Life Balance

3.0 stars (-0.8)

Compensation and Benefits

3.4 stars (-0.2)

Carrer Opportunities

3.1 stars (-0.5)

Recommend to Friend

67.0% (-10.0)

CEO Approval

84.0% (-4.0)

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 6 months


  • 6 months to less than 1 year


  • 1 to less than 2 years


  • 2 to less than 4 years


  • 4 to less than 6 years


  • 6 to 10 years


  • Greater than 10 years


Questions included in Pharmaceuticals

Most of Engagement questions

Display all questions
  • Generally, I believe my workload is reasonable for my role

  • The leaders at [Company] demonstrate that people are important to the company's success

  • I can be my authentic self at work

  • I am given opportunities to develop skills relevant to my interests

  • Generally, the right people are rewarded and recognized at [Company]

  • Most people here make a good effort to consult other staff where appropriate

  • I rarely think about looking for a job at another company

  • [Company] is a great company for me to make a contribution to my development

  • At [Company] we act on promising new or innovative ideas

  • I am able to arrange time out from work when I need to

  • At [Company] there is open and honest two-way communication

  • I can voice a contrary opinion without fear of negative consequences

  • I know what I need to do to be successful in my role

  • I feel I am part of a team

  • I believe action will take place as a result of this survey

  • When it is clear that someone is not delivering in their role we do something about it

  • I know how my work contributes to the goals of [Company]

  • Our physical workspace is enjoyable to work in

  • My job performance is evaluated fairly

  • The products and services [Company] provides are as good as, or better than, our main competitors

  • Day-to-day decisions here demonstrate that quality and improvement are top priorities

  • People from all backgrounds have equal opportunities to succeed at [Company]

  • The leaders at [Company] have communicated a vision that motivates me

  • I receive appropriate recognition for good work at [Company]

  • I believe there are good career opportunities for me at [Company]

  • The information I need to do my job effectively is readily available

  • We are encouraged to be innovative even though some of our initiatives may not succeed

  • My manager gives me useful feedback on how well I am performing

  • Most of the systems and processes here support us getting our work done effectively

  • My manager (or someone in management) has shown a genuine interest in my career aspirations

  • I am proud to work for [Company]

  • When I share my opinion, it is valued

  • We are genuinely supported if we choose to make use of flexible working arrangements

  • I see myself still working at [Company] in two years' time

  • I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies

  • We hold ourselves and our team members accountable for results

  • I am appropriately involved in decisions that affect my work

  • [Company] effectively directs resources (funding, people and effort) towards company goals

  • I would recommend [Company] as a great place to work

  • My manager is a great role model for employees

  • I am happy with my current role relative to what was described to me

  • [Company] really allows us to make a positive difference

  • [Company] motivates me to go beyond what I would in a similar role elsewhere

  • I have access to the learning and development I need to do my job well

  • [Company] is in a position to really succeed over the next three years

  • [Company]'s commitment to social responsibility (e.g. community support, sustainability, etc.) is genuine

  • My manager genuinely cares about my wellbeing

  • The leaders at [Company] keep people informed about what is happening

  • We have enough autonomy to perform our jobs effectively

  • I have confidence in the leaders at [Company]

  • Workloads are divided fairly among people where I work

  • Other departments at [Company] collaborate well with us to get the job done

  • We acknowledge people who deliver outstanding service here

  • My manager keeps me informed about what is happening at [Company]

  • I have access to the things I need to do my job well

How does Pharmaceuticals compare?

People in Pharmaceuticals were much more positive than average regarding Action, Growth, and Inclusion.

On the lower side, people in Pharmaceuticals had much lower favorable scores than average in Feedback & Recognition, Service & Quality Focus, and Company Performance.

Insights data provided by Culture Amp.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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