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North America (0-100) July 2025

  • ~0.8m

    Questions answered
    over 12 months

  • ~500

    Organizations

These insights represent ~0.8m questions answered from ~500 organizations, collected between July 2024 and June 2025.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Computer Software, Civic & Social Organization, Information Technology & Services, Nonprofit Organization Management, Biotechnology, Hospital & Health Care, Financial Services, Internet, Education Management, Real Estate

Reported gender breakdown

  • Female

    51%

  • Male

    49%

  • Non-Binary

    0.46%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

74% of North America (0-100) employees are engaged

This is in the top 39% compared with other regions.


The median eNPS score for organizations in this benchmark is 23 and is in the top 24% compared with other regions.

How does North America (0-100) compare?

People in North America (0-100) were much more positive than average regarding Action, Work Pressure, and Feedback & Recognition.


On the lower side, people in North America (0-100) had much lower favorable scores than average in Progress And Growth.

People working in North America (0-100) are more engaged than Benelux, DACH, Central Europe, and Nordic.

The highest scoring question for North America (0-100) had 94% of people agreeing that The work that they do at %[Company]% is important (+2% compared to overall) while they were generally most positive about Contribution to Broader Purpose.


People in North America (0-100) were generally least favourable about Decision Making, and were most negative towards 'I am satisfied with how decisions are made at %[Company]%' with 19% of people disagreeing (+2% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in North America (0-100) organizations.

1

I have confidence in the leaders at %[Company]%

Leadership
2

The leaders at %[Company]% demonstrate that people are important to the company's success

Leadership
3

Day-to-day decisions here demonstrate that quality and improvement are top priorities

Service & Quality Focus

How long do people stay?

In the short term, 17% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-3% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-2% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    3%

  • 3 months to 6 months

    5%

  • 6 months to less than 1 year

    10%

  • 1 to less than 2 years

    19%

  • 2 to less than 4 years

    32%

  • 4 to less than 6 years

    11%

  • 6 to less than 10 years

    11%

  • Greater than 10 years

    10%

Invest in your people and create impact